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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Waited too long to find out my order will need to be reshipped after net arriving in three weeks.
My truck cover fit perfect and my black bullet antenna was very clean looking!
I am very satisfied with the truck bed cover. Easy to install.
Everything went well, however, it was suppose to be 3 day shipping. After 10 days, the order was still processing. I had to message and the gentleman put in the order again. So it ended up taking a couple weeks to arrive. But, the item is great and all is well now!
Delivery was up to speed with Amazon. Spent $200 and Got my wheel spacers in about 4 days, and O' do they look sexy baby. For anyone wondering, they come in sets of two and are even more shiny and red in person. No damage on the box or wheel spacers when being shipped. They wrap em in bubble wrap and have styrofoam pieces fitted to protect the lug nuts as well. Overall, Im satisfied with this product and there are more than enough good reviews about them riding well and improving handling (which I am excited for cause my F250 drives like a boat lol). Only thing I recommend is definitely gettin the truck aligned when getting them installed. B&L Tires installs them for only $20, and the alignment there is $130. In total, you will spend about $400, but beats dropping a grand or two on offset rims. Can't wait to put these bad boys on my truck.
I got my parts faster then when they said I would get them. So far every time I've ordered something it's shipped and arrived quick. Every thing is exactly how the picture shows. Maybe you guys can send me some free sticker's?!?
We couldn't be happier with the Ranch hand bumper we ordered. Fast delivery and perfect fit.
They had the name brand product on sale cheaper than anywhere else. Shipped out extremely fast and arrived quickly as well.
Thanks!
I ordered the Flowmaster Delta Force Cold Air Intake for my 2014 Ford F150 with the 5.0 in hopes that I could gain some performance increase. So far I have not been disappointed in any way. Throttle response is way better, over all power is so much better, fuel mileage appears to have increased (haven't done the actual check yet as I have just been driving because of the enjoyment of how the pickup now runs). Main reasons for this particular cold air intake is price, ease of installation and no re-tune required. Very glad that I went with "American Trucks" for my purchase!
I appreciate quality parts for my truck and American Truck has them in spades. Thank you
Shipping was super fast and the tech I talked to help set up my truck with new new suspension and gave my truck a lift.
Had to do an exchange and the customer service was awesome and the process was seem less.
Order came quick and in good condition. Would recommend and order from again!
Great experience buying these products. It looks nice my truck.
I have had 3 new Silverado's and I have ordered everything for them from American Trucks.Very detailed website easy to order and always on time delivery.
I like that you have a selection of the same products that I can choose from.Website is easy to navigate and orders are shipped and received without delays. I have ordered from y'all multiple times for several different trucks.
I talk to a representative but wound up with the wrong product for my particular application very disappointed had to be returned
Really sorry that your mirror did not fit as expected Richard.
You have a voicemail from me. Please give me a call back if
You have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it.
Have a great day.
Amy
Ordered 4 - 2" wheel spacers, 2 were the correct fit, 2 were not.
Thank you for speaking with me Shawn and again, really sorry for your experience with your wheel spacers.
I am glad we were able to get replacements out to you right away.
Feel free to contact me back with any questions and that store credit that we discussed is on your account now for your use.
Have a great day!
Amy
EXT 1257
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


Hi Lindsey!
I am so glad to hear that you are happy with your Bumper, apologies for any delays in shipping.
I hope that you come back and leave feedback about it, we'd love to hear your opinion.
If you have any questions or if you would like to discuss your experience- please let me know.
Looking forward to hearing from you!
Amy
EXT 1257