Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered the set of lights for my grandpas truck bed, and when I received it, the included harness was not in the box.
I installed 4 chrome handle covers on my 2015 Silverado Crew. Very easy installation and they look great!
There was a lot of options witch was really awesome and they we're all pretty reasonable price to
Overall great company to buy from! Very fast shipping and great quality.
10-15 minutes installation time is nice. Drill 1 hole the rest is a joke. Thanks
The rails did not align properly along the bed rails and could not use the weather seal in the front. The alignment also makes the front bolts seem at a slight angle upward. But overall it is better then a soft top tonneau.
Shopping from you web site was easy. The dashboard cover for my F250 was of poor quality. It partly covers my defrost vents, even when tucked in tightly. It could have been molded truer to the actual dashboard of the 2024 than what was delivered. I will NOT be using this product in my vehicle.
Easy to order for my truck, lot's of options to pick from. Great headlights for the price. Item arrived four days ahead of estimated delivery date.
Received the tuner in a couple of days, appreciate of the fast shipping
My truck bed light had 3 bulbs and when I plugged in the wires provided only the brake lights worked not the bar of lights like described.
Did alot of research and kept coming back and realized this had the best pricing.
Pipes poking out of the box.
Had to buy a pipe expander to fix the ends.
Missing the 2,*******m tail pipe elbows.
Easy ordering process and finding what I was looking for. The video for installation was very helpful.
Black tips fit perfectly, and was packaged great. Fast delivery, good price, good communication but way too many emails each day.
I ordered a bed mat for my 2010 gmc sierra. The price was great and I can't wait to install it.
I need to know if I ordered the right one.2008 Ford f150 lariat drivers side door. *******773
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.

