American TrucksReviews 14,691

The ordering and If you wanna do it tomorrow shipping was fast and easy. However. Once I had an issue it took a long time to get transferred hung up on and then transferred again to the wrong people to try to get my part replaced. I am not asking for a refund. I just wanted the part replaced with one that works. I told that the tow mirrors I ordered were shipped from a vendor and they would have to review and then get back to AT before we could do anything. I don't see how this is my problem. I ordered the mirrors from AT not the vendor. AT should stand behind their product and help me get the replacement. I sent pictures. Waited two days just to get a email that request a video now. Now I am waiting again. I understand things happen and parts break, just upset that we are waiting for a third party vendor you are dealing with. How long am I going to have to wait. For now the truck is sitting.

I originally ordered black running boards but received chrome ones instead. By the time I discovered the difference it was too late. Already had the old ones off and the new parts unwrapped then pulled the running boards out of the box and taking off the wrapping discovered they were chrome. Would have been major pain to repack and ship back so put them on the truck. Not as sturdy as the original one; they flex when stepped on but they'll due until...

Purchased a camber kit and it actually works. The description aint happy unless you have 50 characters bare minimum.

I got a soft fold cover first, it was ok, did not like I while driving it was fluttering and looked like a bump rather than flat to bed, so has to switch for hard one. This one fits the truck like a custom made one and elevates the look of the bed.

I notified AT a while ago that some parts that were shipped were faulty and needed replacement. I am still waiting for a return label and instructions. Instead I receive emails with excuses about updating my order and asking me to be patient. Item was ordered, paid for, and delivered. What more "update" is required.

I had to order a new Barricade Tailgate Assist after 2 years. That is how long the first one lasted.

Site was fairly easy to navigate. Mirrors were an exact fit at a good price, easy to install and seem to be well made.

Quickly delivered, pleasant customer service. Had a misunderstanding about an order, but
I called customer service and spoke with a human whom walked me through the return

I ordered a K & N cold air intake on a Monday and received it 2 days later on a Wednesday. This was without paying for the optional expedited delivery.

I found what I was looking for, ordered it and a few days later it arrived. Simple

It was nice and quick. My mechanic was a pain and didn't install right away