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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very helpful and good service like what they have for my vehicle
A1 service, got my goods ahead of scheduled delivery date. Thanks
These running boards exceeded my expectations.
Very heavy weight, nice stylish look. Easy to install with just one socket wrench and step by step instructions. Highly recommend.
My order has been "processing" for a week and a half. I was told the manufacturer didn't have the product in stock. No date as to when it would be "processed". I have half of my order and can't put in either until I get both.
Fast service at a good price. The item was easy to find and arrived quickly.
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Unfortunetly AmericanTrucks would not honor Mass. Sales tax free weekend as you would not take the tax amount off the bill. I live in Mass. And every year they have a tax free weekend. Amazon, Ebay and every other vendors I've dealt with honored this tax break. I gave the person on the phone the option to give me the tax break or cancel the order, she chose to cancel my order. I can't believe a business would respond in this way if you want to stay in business!
Not good. Ordered smoked head lights. Got clear ones. Not happy at all.
Even if there are problems with shipment, fit, or, anything else, they have your 6. One of the best experiences out of a place in many years.
Not the first order at AT, but again great product that was exactly as advertised. Quick delivery and a couple of stickers.
Cover came in quick and fits great! Excellent product for the price!
Didn't have much faith I would notice a difference using the throttle controller. It WORKS WELL, been using it for about 3 days now, even under eco mode I'm noticing better/quicker acceleration (first time caught me off guard and didn't pay attention it was on race mode). I've also noticed the gears shift a lot more smoothly in 1st/2nd/3rd giving the truck kinda a new life! Would recommend for the price and overall ease of install( took three minutes) would recommended getting 3M double sided tape to secure the module to dash.
Received my second light assembly, this one is the correct side, but the holes for lights are wrong
This one is going to go back, no good to me the way it is
I have recievwd the wrong item. Hope when I return the wrong item, you can send me the item I have ordered
Absolutely amazing! Ordering processing was very simple & asked for lots of details about my truck to make sure I was getting the correct items to fit my truck. My order arrived very quickly within 2 days & installation was very easy
Super great service all around... and super helpful with the instructional video. Super fast shipping too!
I ordered fender flares for my truck on July 31st. It still has not arrived. Now told August 13 to August 15th. Glad I was not in a hurry.
The product I bought had no issues putting it on. They fit well no my truck is more like a truck.
Product was damaged and I refused. I have yet to get a response from AT. That is not a good thing. My first experience with AT. It has disrupt my project. Tires are on without fender flares. Not good. No correspondence is troubling. I would like to know when I will get my order. My project is in jeopardy without flares, tires are on and paint is in peril. Not happy!
My problem has been resolved very quickly anytime I have contacted support. If you have a problem they will work with you to make it right.
Excellent for. Great quality. I highly recommend this for anyone looking for new rubber door seals
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members