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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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They give a wide range of products that are reasonably priced
Package came fast as well taken care of, didn't believe it was 1-3 day delivery but it was, will recommend to order from them. 10/10.
Was shipped to my house in two days and install was super easy. End result, looks great and stays dry inside!
The experience with American Truck was very good. Product was made in China imagine that.
In spite of having it tightened to specs exhaust tip fell off on first day. Disappointing
Tons of options for my truck, great variety, good pricing, and reasonably quick shipping.
American trucks did great with their processing and and speed. AFE is getting cheap and their description of products is lacking. Their description is "CAT back", it's not. It's "extension pipe" back. That's fine, but not an accurate description of the product. AFE also isn't including some hardware that they used to. If you are purchasing this system, buy gaskets and bolts. Gaskets I understand not including but (2) bolts? Come on, that's ridiculous.
I was looking for a replacement airbox due to damage of my existing equipment. I wasn't familiar with S&B and took a stab in the dark due to the price point- and because it was plug and play.
The plastic quality was positively surprising! Nice throating sound. Surprising pep was immediately apparent in my 6.2- looking forward to towing my boat this weekend to see if the bottom end opens up. Recommend for sure!
(If you don't have an obd scan tool, pay close attention to step 1 in the directions.)
Quick and efficient, great website and easy to navigate. Highly recommended.
I am a repeat customer to AT and I will continue to buy from such a great company! Always pleased with the selections, prices, and shipping!
Said in stock, 3 days later was told would be 2 weeks before shipping took numerous calls and chat sessions to cancel order,will not be doing business with American Trucks again!
Could probably gotten quicker but I like using PayPal!
I recently ordered the Rough Country 3.50 lift with upper control arms etc. I also purchased a Rough Country Cold Air system and a few other things.
I'm pleased to report that this was a hassle free experience and everything arrived quickly and I have already installed all of it. I will continue to shop American Trucks without hesitation.
Thanks for the quality of service after the sale.
I ordered a few parts for my husband. They shipped the same day. But I loved all the details on products. So, I know I was ordering the correct parts. They even got YouTube videos on a How to's. So, when my husband is cussing up a storm about damn truck parts. I can pull that video out. #wifeinthewaiting
On two separate occasions I received a box with missing parts or incorrect parts for AMP Research Powersteps. I bought them elsewhere and no issues.
Easy ordering process with delivery ahead of the anticipated date. Product quality looks good.
Lights too dark. Barely see at night. Easy install and look good though. Wish they offered a lighter smoked housing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members