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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The material showed up when promised, it took about.5 hours to install, just remove the factory screws and install the mud flaps. Easy.
Y'all are awesome! Glad you had what we needed! We don't look ghetto no more (:
The drive feels much smoother and torque is more responsive
Great selection on the website with reasonable prices. Shipping times seemed to be pretty quick even though one item was delayed
Shipping was fast, but the way they where shipped could have been better. Received 2 shocks in a box and the other 2 (in single separate boxes)were loose and the beat up and retaped on the ends, all 4 shocks do fit in the box, they should have been put in the same box. That's why only 4-star s.
Awesome site, easy to navigate, great quality products. I received my stuff in no time all! Will definitely recommend to people for future purchases
Parts in stock I wanted. Delivered in 3 days.could not ask for more as far as availability and service
I've ordered from American trucks a few times and never had a problem.
New truck came in gave dealership lights and they said that they would
Not work for my new truck!
Paid the extra 80$ to have the part I need delivered in two days. The item was not given to ups in time so now I'm stuck in limbo waiting. Not sure I will order from here again.
Cut n Dry install, direct plug n play. No issues so far. Used LeD bulbs...Halogens are not bright enough.
This Honeycomb grille with Raptor lights is such a great addition to a great truck. Easy to install and setting up the lighting was super easy. Makes the front end look huge compared to the 2020 OEM grille.
Horrible I ordered my part and they just never sent it and I still haven't got my money back
Very simple process, category selection is easy to navigate through and the payment process was smooth no errors or glitches. Nothing was complicated at all. The marketing department did a great job with the webpage.👍🏾😎
My package was torn up badly, don't know yet if all the pieces are there.
Very easy to find what I need. They have always sent me quality good parts and I've never had a problem with any of them
Great Communication after purchased item.
Kept in contact and wanted confirmation when item was received.
I purchased the running boards that I thought would look good on my truck and they were perfect. Very easy to install and took about an hour.The Husky molded mud flaps fit excellent and also were easy to install. Thanks A.T.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members