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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have 'a 22 GMC Sierra 1500 Denali Ultimate 6.2L that I purchased the muffler delete pipe for. The pipe was too long and the instructions provided were incorrect.
Quick shipment. Well packaged. Easy install, just follow the photo instruction sheet.
Easy to navigate through the website and great offerings!
Quick and easy. Parts were delivered fast and were all correct
Very satisfied! Easy and fast shipping item was great quality!
Had to return a couple of my products because they didn't match my trim and year as described but American Trucks made it right
Always a pleasure to visit the site. I like the user interface, and I have gotten parts for 3 trucks now.
My experience was extremely professional. The consultant knew the product, described the installation process and processed the order over the phone. I will order other products from them.
The steps I ordered from my truck were slightly damaged. I didn't realize until I put them on one of the bolts. I was installing broke in half.
Received the bed cover in good condition, and I had no problems with installation. Happy with the bed cover.
Finding the part was simple enough. Waiting to see if it fist the engine after it arrives. Mean while my truck is sitting in the shop unuseable!
I have not received my lift! You took my money! And you keep sending these surveys asking how you did! At the present you did poorly.so how about getting me my purchase!and i might give you a good review!I have emailed you about not getting my lift and you haven't even answered me about not getting my lift
The 2.5" pucks were a perfect fit to make truck exactly level. The process was a bit of a pain bc some of the bolts would spin in place so they had to be taken off manually. But as far as the kit goes, was easy install and the how to video helped a ton.
Put the halo kit in my headlights just to find out i had a bad halo so now everything is coming back apart. Do not buy
I bought my ram 1500 used and needing some front end work. When I finally got around to doing the work, I found out the hard way stock tie rod ends wouldn't work. If you have a 4-6 inch lift, these tie rod ends should work.
Haven't looked in the box yet but it arrived early and kinda banged up but looks like it was packaged well so I'm not too worried.
Whenever i need something different, a new feel, or a new look, i always know where to find it.
Website is easy to navigate thanks to a well thought out and laid out design which allows to quick research on my specific truck. Owner supplied photos and A T videos are professionally done and are very beneficial.
Very easy to navigate and guide to purchase selection and payment
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members