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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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This company makes it easy to obtain parts specific to my Chevy Silverado. Dealing with typical auto parts store is not always as easy. Would choose American trucks for the parts they offer.
American trucks is a fabulous website which features thousands of items that are undoubtedly perfect for you and your truck. I've purchased from them several times over the years and i'm always satisfied with both the products and the service. Most helpful is anything you buy has a video available to show you proper installation techniques. How great is that? Always finding the right parts and always having a helpful video to guide you through. I should also mention that their prices are highly competitive and their return policy is reasonable. That's why American Trucks is my favorite truck stop.
Well pleased with my purchase. I had a little confusion about a part being out of stock after I paid for it. I got in contact with customer service and the problem was resolved 2 days later. Great company to do business with.
Fast response quickly delivered, met all my expectations, never had an issue with any orders.
It was easy to put the order in with the from the representative.
The headlight assembly shipped to us was very well packaged and its a nice plus that it already comes with bulbs pre-installed.
My experience was without a doubt top notch and I have recommended AT to many of my friends. I truly feel that when it comes to upgrades or replacement parts get them from a place you can trust and for me that place is American Trucks. The rep. I talked with a Gary O. Was fast, greeted me buy name and had my order processed in no time. Great job, keep up the good work.
Ordered headers for my Chevy and had them in 3 days and correct items as listed. Nice quality as well.
Absolutely amazing experience! Will always buy from them!
Just what I needed when Ford couldn't rotate my tires due to faulty aluminum lugs they use. Ordering was easy and shipped fast, not to mention they look great.
I waited over a week for a right front door mirror For a 2014 gmc sierra 1500 SLT and received the wrong part. Now I got the truck apart and a mad client, I got a link to send pictures of both old and new mirrors and the bar codes on each and the packaging the new mirror came in., Talk about jumping thru hoops. Very upsetting
I bought the head light and fog light kits. I'm completely blown away by how powerful these are. The fog lights alone are more than bright enough to drive with at night. Very impressed.
Great experience, fast shipping. Delivery was fast. Good experience.
The fitment checker on the website was very helpful. When I called customer service for a minor question they went above and beyond to help. This is the way to do it if you are in the market for new wheels and tire packages.
I spoke with someone on the chat line and asked if the package came with the mounting brackets and was told everything was included. When the package arrived it was missing the mounting brackets.
The product was easy to order, came quickly with free shipping and installation went smoothly. I also had the option to buy an "open box" and saved some money on the Bull Bar.
Found the trailer lighting combo plug for my 2011 F150 at the right price. The buying proces was soo simple.
American truck is a great place to get the right part for your ride.
Shopping experience was great, hope the parts will be as great! Will update if able.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members