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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Their running boards were good fit. One small problem there was a dent in the top stainless part of the passenger side running board.They're running boards were good fit. One small problem there was a dent in the top stainless part of the passenger side running board. Didn't see anywhere on their website to report the small dent?
At a loss as to find an inexpensive spare tire wheel for my '05 p/u I landed on the American Trucks webpage. I actually found a scratch & dent one for my needs. Purchased at a discount. Received the wheel on the day as expected and was pleasantly surprised at the near perfectly new condition. A few quick sprays of some touch up paint and without a close study, it is a new wheel.
Great price, delivered on time, condition better than expected and appropriate follow up. The Way business should be conducted.
Now if we could get them to manage our federal gov't we'd all be better off!
Did a good job of assisting me in my purchase...was knowledgeable in what I needed
I needed a removable rack for my Silverado 1500. Something that would not hinder the flippable bed cover. American Trucks offered several choices of bed racks and roof racks. I found a very affordable option with the RedRock Cross Bar Roof Rack. It fit great. Only comment would be that the assembly instructions are bare minimum, could be improved.
I ordered a previously opened fox 2.0 stabilizer for my F250 and they had a discounted version that had been previously sold and returned, but it did not say anything about all the parts being loose in the box and some missing
So easy to shop. It's dangerous Haha. It's nice to know it fits your truck. Fast shipment. Great prices for the most part.
I called in to double check on the price I saw and spoke with a Gary. He was very helpful and explained everything about it. He made me feel like we were old friends not like a sales person just trying to make a commission..
Shipping was super fast, packaging was good,happy with my product. All reviews and pictures helped me out tremendously!
Everything went well from the order to the receiving of my parts don't know how they work, cuz they haven't been installed yet. I'll do an update when installed.
Ordered over phone spoke to Ron G. Knowledgeable and eager to help find products for my Ram 1500 pickup. Good customer service and easy to order from. Wide variety of products targeted for your truck.
Great purchase and glad I surprised my husband with it- delivered so fast!
Excellent price and fast shipping as always. Got it before it said it was gonna be delivered.
Ordered my Cat back exhaust for my 2014 Chevy Silverado and couldn't be happier. Easy to install and sounds great. Thanks..
Excellent products and easy to work with. Look forward to doing more purchases. Thank you
Great price and delivery was fast. Chose to use your local install shop service at Kairos Customs in Williston, ND. Installation was smooth and fast (2 hours) with no issues so far.
Excellent customer service explain to me that the exhaust couldn't be mailed to a PO box canceled order was refunded funds reordered and sent to an actual home address would definitely recommend to a friend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Scott,
Thank you for speaking with me this afternoon, I havenotated your account as discussed and if there is anything else we may assist you with my direct extension is 1896.
Thank you,
Allison