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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I ordered fog lights on 11/24/24 and have yet to have them ship as of today on 12/4/24. It was advertised as 2-3 day shipping and that was determined to be wrong. Try to get ahold of American Trucks and via email and I get the run around.
Easy ordering and fast shipping! It's a Christmas gift, not much else to report at this time.
Bought brake rotors earlier in the week with an estimated delivery date of 12/4. It's 12/4 and they haven't shipped yet. I can't drive until I have these parts as they are brake rotors
Hello Michael,
I apologize for the delay in shipping I did locate your order for the Rotors front, we are looking into this now and you should keep an eye on your email for tracking information soon to come. For the inconvenience I have issued you a $20 voucher to use on your next purchase online or over the phone. We apologize again for the delay and if there is anything else that you need please do not hesitate to reach out to us.
Thank you,
Allison
My son just recently bought a Cummins powered Ram. He had many upgrades he wanted to do. Buying him Gift Cards for Christmas was a no brainer for me and a great gift for him.
I've only used the mileage booster tune and my mileage has increased a couple MPG and the performance has increased as well. I recently installed a lift and 33+ tires and it performs similarly to how it did before the lift. I get way too many advertisement emails.
Made it easy to navigate there site to find exactly what you need for for your vehicle
Arrived one day early and Fit perfectly. Installed in under one hour.
Did Google search and found American Trucks. Needed to replace passenger mirror on my RAM 1500.
Found the part on the website easily, easy checkout process and quick shipping. Would certainly do business again!
Fairly easy install. Don't rush take your time lining up the magnets as well as removing the plastics from the B pillar. I ran into one issue at no fault to the product but on the passenger side the motor arm on the rear makes contact with frame and doesn't close flush by about 3 or 4 centimeters. Not very noticable from a glance but I can see it. And when they retract I can hear it hit that metal. Don't have that issue on the driver's side though. I plan to see what I can do to fix it but just haven't had time to play around with it. Overall happy with the purchase gives the truck a clean look and my wife is short so these boards drop lower and she likes it much more than than the traditional running boards.
Ordered a pair front 2" of drop spindles for my 2016 Ram 1500. They were delivered on time.
My drivers side mirror stopped working (power fold, heated, etc.) and began moving while driving. It had to be replaced, and I found it easily on the AT website, was able to read the description which is important to replace the right part and checked out quickly with no hiccups. I received my mirror the next day and it has worked perfectly since. Thank you, AT! The next time I need a part I will definitely come back to you!
Iv bought multiple items from AT. Easy online shopping experience. Fast delivery. Packaged well and live they offer a military discount. I always recommend to buy after market truck parts from this site.
You won't ship to a PO Box. Have to spend my money elsewhere.iffy er ogc6dgc6dvjx SC n 8g. I8shkr m rv f I 8gigicic7cv I'm if8v I u c icickckfkcivigrdio b I I c ic6xc c biviglgi.if7 c I
I am trying to order mud flaps that will fit the Redrock fender flares I also purchased from you.
I've yet to receive my order but was given a tracking number to determine my order
Sounds great, looks great, was easy to order and came quickly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tate,
I left you a voicemail regarding your review above, I apologize for the delay in shipping and did issue you a voucher for the inconvenience. If you need any additional assistance please do not hesitate to reach out to us.
Thank you,
Allison