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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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You won't ship to a PO Box. Have to spend my money elsewhere.iffy er ogc6dgc6dvjx SC n 8g. I8shkr m rv f I 8gigicic7cv I'm if8v I u c icickckfkcivigrdio b I I c ic6xc c biviglgi.if7 c I
I am trying to order mud flaps that will fit the Redrock fender flares I also purchased from you.
I've yet to receive my order but was given a tracking number to determine my order
Sounds great, looks great, was easy to order and came quickly.
I don't know, I just ordered the product. I haven't even received it yet.
Very pleased with the whole process of the purchase. The detailed pics and videos of the product and the installation guide where very helpful in making my selection. Top Notch!
Excellent product. Very fast shipping. Would recommend A+ service
I had set of 4 rims delivered and when I went to install them one was the wrong size! Now I have to do a return.
Apple Pay. Which is my preferred way to pay. Would not work as needed
Probably the best and most efficient group I've ordered from. They were quick to respond and help me with my order.
The Rough Country floor mats are great. Especially when you get front and back for the price of weather guard front. Definitely recommend
Great product selection, competitive prices and super fast shipping
Quick and easy. No issues with shipping even during the holidays. Got my product just as quick as any other time I've ordered
After having my passenger mirror glass smashed, I found this on the site. Exactly what I needed.
Very excited for my new running boards installed and look amazing, very happy with my open box order,
Shipping was very fast wasn't supposed to be here till 3rd showed up two days early. Package was fine when arrived no damage.
Been wanting some new nerf bar was just waiting for them go on sell. Shipping was fast and on time I like how fast shipping is. Package showed up with no damage.
I am overall happy with my purchase. But there is a significant scratch on one of my wheels. Pretty disappointing due to how deep it is.
The whole user profile just seems to be more than it needs to. Hard to find account balance in settings and during checkout. There are way to many emails sent as well it seems I get at least 5 a day for no reason. Commissions seems like a good idea for the employees but the always seem to be a tad pushy about calling and trying to make a sale
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Matt,
I apologize one rim was the wrong size, I see you have already spoken to customer service and they have set you up with a return and once your incorrect item is scanned with fed ex the replacement will be released. We apologize again for the hassle and if you need anything else please feel free to reach out!
Thank you,
Allison