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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,333 reviews

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New Jersey
1 review
0 helpful votes
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Ready to go
November 19, 2024
Updated review

Great service and great packaging it looks great looking forward to putting it on

Date of experience: November 8, 2024

Nice and easy
June 22, 2024
Previous review

Nice and easy

Date of experience: June 12, 2024
Tennessee
1 review
0 helpful votes
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Good
November 19, 2024

Yes I received my rotors but I did not get no brake pads

Date of experience: November 8, 2024
North Carolina
1 review
0 helpful votes
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Not what I was expecting
November 18, 2024

First product I've gotten from American muscle that I didn't love. Just a piece of vinal with a logo on it. Doesn't come with the stuff you need to install it. Not sure if I'm going to try to install or not. But I am sure it's not worth the money I paid

Date of experience: November 8, 2024
Support R. AmericanMuscle Rep
over a year old

Hello Roger,

I just left you a voicemail going into further detail regarding your review above, we do offer a PDF with installation instructions on our website as well as recommend getting it installed by a professional installer. Like I stated if you choose not to go that route we can set you up with an RMA to return for refund or something else. If you need any additional assistance please feel free to give me a call at ext 1896.

Thank you,
Allison

Texas
1 review
0 helpful votes
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First time
November 18, 2024

It's my first time owning a Mustang Gt premium. Can't wait to order more from. American Muscle for my upgrades. Thanks

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Mostly good
November 18, 2024

Ordering easy, shipping fast- the LED turn signals I ordered, one did not work correctly- called AM they were nice enough wanted picture of the part and picture of the box which is reasonable. I have already tossed the box and the part is on my car? So probably will just order a different brand.

Date of experience: November 7, 2024
Wisconsin
1 review
0 helpful votes
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Happy
November 18, 2024

My order was one day early and that was nice. I was able to install my hood struts all the sooner.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Awesome products
November 17, 2024

Amazing shipping and products would definitely buy from again

Date of experience: November 7, 2024
Missouri
1 review
0 helpful votes
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Cheap fast easy :)
November 17, 2024

Got friction modifer for rear dif fluid change and it runs great. Was fast, easy and efficient with order and delivery.

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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Hey now!
November 17, 2024

Got the good front links,they only come 1 per box,so order 2 boxes.

Date of experience: November 7, 2024
Florida
1 review
0 helpful votes
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Mustang exhaust
November 17, 2024

Would no work on my car. It's is lowered and would trash the ground

Date of experience: November 7, 2024
Washington
1 review
0 helpful votes
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Large sized item purchase
November 17, 2024

What a joy to have a large item shipped via truck or oversized methods. Boy was I worried about the condition it may arrive in or how long it would be. AM impressed me yet again. Perfect amount of time. The part (Hood) showed up in excellent condition... even the box it was in had little to no markings on it, WOW!

Kudos to you and your vendors for an excellent transaction and transport.

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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2024 Mustang Floormats
November 17, 2024

Your videos helped make the sale to me. Keep up the great work!

Date of experience: November 7, 2024
Arizona
1 review
0 helpful votes
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Easy and quick!
November 17, 2024

Great, easy shopping experience. Shipping was quick too! Highly recommend AM for anything Mustang!

Date of experience: November 7, 2024
Hawaii
1 review
0 helpful votes
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SCT Tune Mount
November 17, 2024
Updated review

AA offers a great website to browse and order items from! Very helpful staff and the tune dept helped tons by answering all my SCT questions.

Date of experience: November 6, 2024

BAMA REV X Tuner
October 25, 2024
Previous review

Ordered the BAMA tuner directly through Jaclyn at AM and she was awesome. Jaclyn also was able to give me discounts on the shipping charges to HI. Great help!

Date of experience: October 14, 2024
Illinois
2 reviews
0 helpful votes
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Easy peasy, great service
November 17, 2024
Updated review

Was so easy to place order, any questions i had they answered, just waiting for appointment to get my tires mounted and balanced, but im sure it wont be a problem

Date of experience: November 6, 2024

Ok high taxes but okay
March 22, 2023
Previous review

Ok high taxes but okay

Date of experience: March 22, 2023
Ohio
3 reviews
0 helpful votes
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Great product
November 16, 2024
Updated review

I had a great experience with the company and received an awesome product

Date of experience: November 6, 2024

Awesome transaction
September 13, 2023
Previous review

Awesome transaction

Date of experience: September 13, 2023
Texas
1 review
0 helpful votes
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Satisfied
November 16, 2024

The ordering process was easy and I received my merchandise sooner than I expected.

Thank you

Date of experience: November 6, 2024
Ohio
1 review
0 helpful votes
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Why American Muscle Stands Out for Me
November 16, 2024

American Muscle has been great to me because of their reliable service and fast delivery. I've bought several items from them, and each time, the experience has been excellent. Their commitment to quality and customer satisfaction has made them a trusted source for my automotive needs. Their seamless ordering process, timely updates on shipping, and careful packaging ensure that every purchase arrives in perfect condition. It's rare to find a company that consistently delivers on both service and product quality. I'll share more details about the specific items later, but their consistency, attention to detail, and dedication to customers are what keep me coming back.

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Always love buying parts on this site
November 16, 2024

Products never did me wrong and easy to purchase, order, and shipped quickly

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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First Timer
November 16, 2024

Fast and easy. Item was delivered a day early and very well packaged. Will buy again.

Date of experience: November 6, 2024