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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Great service and great packaging it looks great looking forward to putting it on
Yes I received my rotors but I did not get no brake pads
First product I've gotten from American muscle that I didn't love. Just a piece of vinal with a logo on it. Doesn't come with the stuff you need to install it. Not sure if I'm going to try to install or not. But I am sure it's not worth the money I paid
It's my first time owning a Mustang Gt premium. Can't wait to order more from. American Muscle for my upgrades. Thanks
Ordering easy, shipping fast- the LED turn signals I ordered, one did not work correctly- called AM they were nice enough wanted picture of the part and picture of the box which is reasonable. I have already tossed the box and the part is on my car? So probably will just order a different brand.
Amazing shipping and products would definitely buy from again
Got friction modifer for rear dif fluid change and it runs great. Was fast, easy and efficient with order and delivery.
Would no work on my car. It's is lowered and would trash the ground
What a joy to have a large item shipped via truck or oversized methods. Boy was I worried about the condition it may arrive in or how long it would be. AM impressed me yet again. Perfect amount of time. The part (Hood) showed up in excellent condition... even the box it was in had little to no markings on it, WOW!
Kudos to you and your vendors for an excellent transaction and transport.
Your videos helped make the sale to me. Keep up the great work!
Great, easy shopping experience. Shipping was quick too! Highly recommend AM for anything Mustang!
AA offers a great website to browse and order items from! Very helpful staff and the tune dept helped tons by answering all my SCT questions.
Ordered the BAMA tuner directly through Jaclyn at AM and she was awesome. Jaclyn also was able to give me discounts on the shipping charges to HI. Great help!
Was so easy to place order, any questions i had they answered, just waiting for appointment to get my tires mounted and balanced, but im sure it wont be a problem
I had a great experience with the company and received an awesome product
American Muscle has been great to me because of their reliable service and fast delivery. I've bought several items from them, and each time, the experience has been excellent. Their commitment to quality and customer satisfaction has made them a trusted source for my automotive needs. Their seamless ordering process, timely updates on shipping, and careful packaging ensure that every purchase arrives in perfect condition. It's rare to find a company that consistently delivers on both service and product quality. I'll share more details about the specific items later, but their consistency, attention to detail, and dedication to customers are what keep me coming back.
Products never did me wrong and easy to purchase, order, and shipped quickly
Fast and easy. Item was delivered a day early and very well packaged. Will buy again.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Hello Roger,
I just left you a voicemail going into further detail regarding your review above, we do offer a PDF with installation instructions on our website as well as recommend getting it installed by a professional installer. Like I stated if you choose not to go that route we can set you up with an RMA to return for refund or something else. If you need any additional assistance please feel free to give me a call at ext 1896.
Thank you,
Allison