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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Ordered plugs and they shipped and arrived with no issue. Thankfully they were not lost in transit or it would've taken three weeks to solve the issue and deliver them.
Awesome service and quick delivery 👏
I would buy again and recommend friends.
Awesome quick and easy rims look awesome. Prices were great. Very good quality. Will you then again.
Been helped by staff in chat, promise was delivered, everything was on time
You advertised a price, took my money, shipped the order, then canceled order mid way, because you changed the price. That is called breach of contract. Now my attorney is handling it.
Ended up canceling order because i placed the order and the next day i got email that it was out of stock. Now waiting on my refund
Hello J,
I apologize that your order was out of stock and had to be cancelled, looks like your Floorpan was being shipped directly from one of our suppliers, we try our best to keep the website updated with the most accurate inventory listed but sometimes this can be delayed due to waiting on info from the supplier. I see your refund was issued back to your original payment method as of 11/14. If there is anything else we can assist you with please feel free to give us a shout.
Thank you,
Allison
Always awesome and very satisfied and pleased with my product
I highly recommend, it has been one of the better sites for me so far! For my Corvette, and for my truck!
Definitely will shope here again and recommend. I ordered three products and loved two of them. One product did not fit nor come as I thought it would, so I am returning it!
Always a pleasure ordering from AM. Everything I purchase from American muscle I'm happy unless I bye something and the same product goes on sale the next day I'm not. So far I haven't been in that predicament.
I order all the time when I need something for my Bullitt Mustang 01
Process was easy on site to find what I needed and easy to make sure they fit before delivered.
I had a problem with a item I was buying and I contacted them Beacuse the shipping and stuff and they sorted it out and I am very happy with the service they earned the 5 star review
Amazing I love American muscle way better than lmr
Lowering springs are nice,but the box was damaged had a lot of damage on it and tape to cover it
Listed brake kit for great cost. Called to verify and was correct. Paid for item. 3 days later get cancel email. We can't get that brake kit but here is a much more expensive one.
On this specific order it has went well. However, wheels are a different story.
Always exactly what I ordered and always on time. Will continue getting what I need from them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Larry,
I just left you a voicemail regarding your review, I wanted to extend an additional apology for the lost package, I know you already had spoken to a supervisor and they resolved this for you but wanted to remind you to keep an eye on the tracking you were sent for movement this afternoon. If there is anything else we can assist you with please feel free to reach out.
Thank you,
Allison