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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Great service. Will be ordering again. Best prices. Check around you won't find a better company
Great service. Will be ordering again. Best prices. Check around you won't find a better company
This is my first time ever installing something on my car and it was easy to find a video and follow instructions to install it
Nice product it is as described only problem i have is it needs better packaging because the shipping companies don't care my box was busted and missing parts plus the hangers got bent,fixed it and got the parts I was missing
Get orders in a fashion manner did have to wait long.good quality parts
Shipping was great told me 2 days got it in 2 days. Amazing quality parts couldn't have asked for anything more
I can't complain about anything I have bought from y'all, everything fits like factory and looks great, thanks again
The rear window louver was a gift for my husband. He installed it onto his 2020 Corvette the next day and is very happy with it. Great quality at an affordable price! Thank you AmericanMuscle.
I love American muscle, it's my go to for every part! I used them for all my parts needed.
It was a good experience would definitely order from them again.
I paid for $300 item and then you guys happen to ship to somewhere else, even though my address was on there correctly. So how the hell am I so post to leave a review if I don't even have the f***ing item WTF
Quick and easy and will buy from here again. Super simple to order
The ordering process was easy and quick and was informed of delivery date and given updates the product is of excellent quality.
The ordering process was good, however one of the products I ordered was mislabeled as using a CCFL halo when in reality it used an LED halo that did not match the CCFL foglight halos that I ordered with it
Hello Holden,
Thank you for providing your feedback on this, I see you have already spoken to customer service and they have set you up with an RMA and you have ordered the correct fog lights that are due for delivery tomorrow 11/21. We apologize for the mislabeling and if there is anything else that you need please do not hesitate to reach out to us.
Thank you,
Allison
Placed a order, then about 2 -3 days later I got a email about canceling my order and if they didn't hear from me within 24 hours, they would cancel it themselves. We'll, not even 5 minutes later I get a email saying the order was canceled. First and last purchase from this guy.
Great service I love to get all my parts from here always fast shipping and good quality
Get all of my parts from here great shipping prices match quality
Always great shipping and on time will always order from them for all my needs
The back up camera popped right into place and gives a good, clear rear view BUT it is only a camera...there are no guidelines anymore! I guess I should have purchased the back up "assist" camera replacement which costs over a hundred dollars more than this camera. I did the Chat to ask if the guidelines are supposed to show up wirh this camera or not and it told me to call the manufacturer of the part and gave me a phone number and sku number. The phone number is for Fred Bean Parts Warehouse. I called and was on hold forever before giving up and acceped the fact that for this camera costing under a hundred dollars, the guidelines are NOT going to be there. Lesson learned. Although, I am not super thrilled that I was just given a phone number and basically left to find out for myself. Yes, I could return it but it is now an open package. It's not worth the hassle to return. I will use it for now and maybe Santa will bring me the more expensive part that I really need.
I had to replace an item broken during shipping. I paid the $4.00 for easy replacement if the item is damaged. I am glad I did because the item will be shipped, before I return the damage product. People were easy to work with.
My first item I ordered the incorrect part. It came in a wonderful package. My return experience was fantastic, the people were very help full. I reordered the correct part with them, but the new item was not package as well for shipping. The box look like a bull played with it. The item WAS NOT damage at all. I am very pleased with American Muscle and will be purchasing more items from them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Daniel,
I apologize that you did not receive your product and the address showed incorrect, I wanted to let you know that our lost and damage team reached out to you verifying if you received the shipment since it shows delivered now to the correct shipping address. If you could please confirm with them so they can move forward with how to assist you if needed. Again, we apologize for any inconvenience this may have caused you.
Thank you,
Allison