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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Ordered a tune from the website and It came in very quickly, I followed the directions sent in the email and reached out to the company to get my custom tune and I got it in two days. Very good customer service and efficiency!
As usual AM had the parts in stock and shipped promptly.Easy Install and although these are Made in Mexico, they seem to be decent quality.
Purchased an open box unit for a great discounted price. Shipped quickly and arrived undamaged. Happy with my purchase.
Will be ordering from you guys again the shipping is crazy fast!
Was a good service, and fast shipping. Everything that i expected.
Order arrived when they said it would, item fits and looks perfect
Always a pleasure to do business with a company that has quality products
Very direct and easy to navigate had a question about tires specific so called answered my question and was very impressed with the service
I think you got me a little on the tuner every where else I see 399 you got me for 544 I think I spend my fair share of money with you all so I will have to shop around more often you are always my fiirst choice might not seem like much to you but every penny today counts!
Ordered the Roush CAI for my 2005 Mustang GT. Received the shipment 2 days after, good timing on the shipment. Started the install per instructions. Got to step 8, the Cool Air Dam Assembly should have pre drilled holes to allow for bolting to car. The problem is the one I received doesn't have them. Called American Muscle to advise them of the issue and see if thy could send a replacement part ASAP. I have to send pics to technician for approval before getting a replacement. So due to poor quality assurance on someone's part I have to miss the last cruise of the season. With the cost of modifications you would expect better, the did offer a 10 dollar credit to my account. I would have much rather made the cruise.
Never a problem,always receive item when or before time highly recommend if you need Challenger parts
Affirm would not let me to use monthly payment and would have prefer that source of payment.
I have always use American muscle and bought items and they were not cheap for my build especially this last purchase was expensive it should of been available.
It's a relatively straight forward experience, found what I needed and between the description and the product reviews that included pictures really sealed my purchase.
I ordered a left and right heater hose and the left was labeled with the correct number but it was the wrong part
Hello William,
I apologize that we shipped you the wrong item, I do see that you have spoken to customer service and an RMA to return the incorrect one is setup and a replacement for the correct one is in. Please keep in mind the correct one is out of stock at this time with an estimated ship date of 12/2-12/9. This date is subject to change since it is just an estimate. We apologize for the delay and if there is anything else we can assist you with please reach out or check your order statues on our customer portal orders.americanmuscle.com.
Thank you,
Allison
My car is my everything and it threw a code for P0720 while on a 4 hour drive home. This part brought my car back for me.
Loved the checkout and delivery process! My items arrived on time and intact with constant updates during shipment!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello James,
I apologize that the cold air intake did not have the predrilled holes like it should have and for causing delays with your installation process. I do see customer service setup the RMA for replacment and we approved for the replacement to go out before you needing to return the incorrect one. Please keep an eye on your email for communication related to this. If there is anything else I can assist with please feel free to give me a call at ext 1896.
Thank you,
Allison