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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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My experience with this company is absolutely horrible. I ordered a MAF sensor from them Wednesday paid for overnight shipping $287 and they can't find it because somebody at the warehouse stole it. Now I'm being charged and I have to wait over a week for investigation because their company can't seem to get their act together. In the meantime I ordered rims and tires as well I canceled the tire order because they can't seem to find out where the sensor is and I'm about ready to send back the rims because I don't want to deal with a company who's so unscrupulous they can't find out where the parts are that I payed for. Doing business with this company is the worst event I've ever had to deal with buying parts for my car. I will make sure to inform everybody I know of my experience so they don't fall into the same trap of being lied to and parts stolen from. Also if you call customer support and ask for supervisor George he doesn't have the courage to get on the phone. He just tells the agent we have a process so if you think you're going to get to a supervisor if you call them good luck there are none.
Super quick super easy delivery no hassle and perfectly accurate!
Quick delivery, in good condition, easy install. Backing tape was hard to remove
The service is very good. The staff is knowledgeable and if they do not know an answer, we'll find somebody who can help you
I've not had a bad experience yet. A very knowledgeable staff. If they are unsure, they will find the answer or find somebody who knows
Ordered these for an Xmas present and the name was written clearly on the outside of the box across the tape.
Ordered to hood struts for my mustang Roush, but won't hold the hood still. I think it needs a heavier duty strut due to Roush hood scoop.
I ordered and expected it would take at least a week so close to the holidays and it was delivered within 2 days of the order!
Fast arrival. Packaged well. Part arrived as depicted. All good things.
Had to order a new rim for my Charger, as my old one was cracked. I received the new one within 3 days! Very user friendly and easy.
They fit perfectly and my wife loves them.very affordable and great looking rim.would recommend to anyone and very fast delivery. Very appreciative.
Product arrived quickly as described! Can't wait to install the Morimoto Smoked Sequential Turn Signals on my Stang. Thank you and God bless! 😎
The site was easy to use and prices are great. They also shipped fast.
Had enough parts in my cart for that $80 dollar rebate. It would not give me that $80 off! So I took a few things out my cart and ordered the rotating assembly. Don't think I'll order any more!
Hey Craig,
Thank you for taking my call and glad we were able to rectify the situation for you, if there is anything else that you need please do not hesitate to give us a shout.
Thank you,
Allison
Great chat and customer service. Also great prices, made it a great shopping experience
Shipping for this product has taken way to long and there has been no communication
Accident communications and super fast shipping about some tires trying to build up my hellcat so I am definitely gonna buy more stuff from you. Thank yall
Overall i love these headers, but with my tune and my set up they ended up getting warped at the heads. This caused a ticking sound while I am driving and also while sitting at idle. Buy these I was confident that they would be strong. Now I have to go back to a stock set up.
Hello Jaden,
I just sent you an email regarding your review, at your earliest convenience please respond and hopefully we can look into this further for you.
Thank you,
Allison
Just what I wanted when I wanted it.
Always easy to order online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Richard,
Thank you for speaking with me this evening, I apologize again if there is anything else I can assist you with please feel free to reach out to me.
Thank you,
Allison