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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Good selection of parts and accessories and my order arrived quickly
I was going to wait until i actually received my item to see the product quality, but since the review e-mail came, I decided to mention my frustration with ordering. I had to use two different laptops and three browsers to get past the "problem with your order error, please contact us" message before my order was accepted. Chat put me in a loop which was also very frustrating. I nearly decided to go directly to the the manufacturer's site to order, but found that your prices were actually better than ordering direct due to your military discount. May review again after I receive my item.
I needs better adhesive can't get rid of bubbles and needs to have a tool for curved areas or indented areas where buttons are
Like the look of the intake, but the insulation was beyond frustrating. The metal shield did not fit right the pipe seems to have been too short and the metal intake tube did not fit two of our hoses on a 2015 Mustang GT 5.0
Received my product & their online tutorial is perfect for install. Thank you AM!
Easy to find certain parts, well made products, fast free shipping and has a professional look.
The online shopping experience is fantastic. My husband sent me what he wanted, and the checkout was seamless. I received email confirmation with shipping updates. We receives products in a timely manner, and my husband loves them.
I ordered two tuners one for my 2010 shelby gt500 which was a intake and and a tunner and I revived the tunner and intake no filter which was included. And the 2021 mustange received everything but haven't got and running information for either one not very impressed I m debating on sending back
Hello Jeff,
I just sent you an email regarding your review, at your earliest convenience please feel free to respond and i'd be happy to look into this for you further.
Thank you,
Allison
Your experience is always excellent. Your sales departed always answers my questions. I really like that.
I bought the Phantom Style Stainless Steel Billet Upper Grille; Black it look sooooooo good and well made. Not cheeply made. I order the chrome under the hood dress up kit and the dash vent cover.I can't wait till they come in
I ordered a set of cupholders on Dec 13. As a Christmas present. Dec 30, and the package still isn't here. Still no tracking numbers or updates to the order.
The experience wad quick and easy. It took no time to get here and installed..
Service and shipping have been great. Product was top notch so far for the price.
Awesome sale price. Always have had dealings with you guys and good quality parts thus far.
Paid extra for one day shipping and didn't see the part in one day. After an be review the Extra payment for one day shipping was refunded back to me. That made my review go from one star to 3 stars. Thank you for the refund.
Ordered a sequential tailight kit on December 22nd for a 99 Mustang guaranteeing delivery for Dec 24th by paying an extra 9.99. December 24th is here and I have a message on tracking for Dec 26th. Was supposed to be a Christmas present.
Easy order fast shipping and it looks amazing. Also can see the cluster so much better then factory
Came in so fast and was just what I wanted. I know nothing about cars but it was super simple for me to order for my brother.
Order was received in timely manner and was very easy to install. Fit exactly as needed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jamison,
Thank you for taking the time to write your review and let us know how you like the product and what was wrong with it, we appreciate your time. If there is anything else that you need assistance with this order please feel free to reach out to me directly and II will be happy to assist you.
Thank you,
Allison EXT 1896