On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Orders came on time or early. Parts were exactly as described and fit true to form.
I've ordered multiple times - and it's always easy. When I've needed help I always get someone very knowledgeable and helpful - that's why I keep coming back.
I'm still new to the site - so a little confused - but it's me - not you. Love all of the options. And REALLY appreciate all of the how-to videos.
Couldn't be happier with all the products I've ordered (which is quite a bit), shipping is always quick and the customer service is easy to get ahold of if ever needed. Keep doing what you guys and gal's are doing!
The products and prices of American Muscle are very competitive. I rather deal with a company here in the U.S. in person when needed rather than take my luck with anything strictly online with no help in the end when there is a problem. Of course, everyone is enthusiastic in helping people buy, but after that? Nope. Zero, Nada, Nothing. Missing parts? Can't get ahold of them. Won't parts? Customer service is no help. But with this company, AM, No problem.
The only feedback I have, is about the air filters. All of them. The information on what size they are would be very appreciative. For example, the cold air intake filters. What size are they? What is the diameter? How long? How short? Etc. Other than that, I have no problem. Customer service with American Muscle is always ready to help. The videos when available are extremely helpful as well.
Excellent product, excellent quality, fast delivery, and they provide you with assistance with videos, in case you want to do it
Ordered hood for my 2010 mustang after an accident. Came fast and in perfect condition.
I placed an order, it arrived in good condition, I installed it and forgot about it. I'm a repeat customer so I guess that's a good sign for y'all
Always fast free shipping and good value and price you guys and gals rock
Best place to get everything for my mustang, smooth transactions
If you ever have a doubt about a specific part don't be afraid to talk with their sale representatives they know what the doing.
Good. I have several cars so o can just flip through my car profile when I need to make a purchase.
Great prices. Products I need in convenient kits and in stock.
American Muscle has an amazing selection at affordable prices and Amazing customer serviceā¦
Purchased an MP Concepts GT 500 Style Rear Spoiler with Wicker Bill and as always, it was very easy process online. Majority of my mods come from American Muscle. My Instagram is stingray_gtcs, and I always tag you on my posts to show the continuing progress of my build. Thanks for always providing the best products and service!
I love this website honestly I can't stay off it. And the shipping is always on time boxed and package good thanks American muscle for always being there for my mustang even tho it's draining me lmao š¤£
I had a great shopping experience. Only place I could find that carries the items I was looking for
I ordered sway bar bushings and end links. They shipped faster than was said to and they were great.
Cheapest price on the web for the same parts, and great selection
I have always had good results with American muscle. I have bought most of my modifications and all my tunes through them.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members