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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,353 reviews

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Florida
1 review
0 helpful votes
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AM A+
June 28, 2022

Fantastic experience! Easy ordering and quickly received at my residence. They make upgrading very easy!

Date of experience: June 27, 2022
New York
1 review
0 helpful votes
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Well done American Muscle. Found you on You Tube. Ordering was easy. Delivery was prompt. Wish there was some coupon of some sort.

Date of experience: June 27, 2022
Mexico
1 review
0 helpful votes
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Excellent customer servicea
June 27, 2022

Quick replies from customer services and in rectifying issues with fed ex.

Date of experience: June 27, 2022
Indiana
2 reviews
0 helpful votes
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Great business and fast delivery
June 27, 2022

This is the first place I go for OEM and aftermarket parts. AmericanMuscle has a wide range of parts for your muscle car.

Date of experience: June 27, 2022
Tennessee
2 reviews
0 helpful votes
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I tried the 3m tape after propey. Cleankng the surface are. Would.not stick so I tried a. Promoter to.no avail. I got frustrated and ended up drilling 6 small holes and screwing it on. It still doesn't fit great. I'm hoping to. Fiind some paint to match the diffuser to cover the shiny screw heads. Most. Things I get fit well from ameeican muscle but inwas really disappointed with this one.

Date of experience: June 27, 2022
Ohio
1 review
0 helpful votes
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Engine dress up
June 27, 2022

As usual AM did a great job. Product and service were great.

Date of experience: June 27, 2022
New Jersey
1 review
0 helpful votes
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Damaged packaging
July 27, 2022

I received the package with a huge dent/rip in it but wrapped in a lot of packing tape. The contents seem unharmed but it had me worried because how how damaged the packaging was.

Date of experience: June 27, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!
I have attempted to contact you and I would be happy to speak with you!
I hope to hear from you soon.

Amy
Ext 257

California
1 review
0 helpful votes
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Buyer beware!
July 27, 2022

I paid $158 for some splash guards that are absolute crap! I could have cut up a milk jug and spray painted it and it would look just as good. Sending them back.

Date of experience: June 27, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.

Amy
Ext 257

Washington
1 review
0 helpful votes
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Received The order!
June 27, 2022

Thank you I haven't installed it yet but I did receive it on time!

Date of experience: June 26, 2022
Canada
1 review
0 helpful votes
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NO UPS
June 27, 2022

. Excellent service on your end. Not so with UPS. The order was held up fo 4.5 days in Ontario. I hope to continue to do business with your firm but please do not ship by UPS. To slow for my liking.

Date of experience: June 26, 2022
Texas
1 review
0 helpful votes
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Review
June 27, 2022

Thank you! Everything was great! We appreciate it!

Date of experience: June 26, 2022
New Mexico
1 review
0 helpful votes
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Exciting
June 26, 2022

My experience was great this is the first time I order from here and everything was great will use this website again

Date of experience: June 26, 2022
California
1 review
0 helpful votes
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Fast and reliable
June 26, 2022

Received product perfectly. The condition and quality was amazing. My car is running so much better

Date of experience: June 26, 2022
California
1 review
0 helpful votes
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Great, repeat customer! I've been buying products for years and will continue.

Date of experience: June 26, 2022
Tennessee
1 review
0 helpful votes
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Alternator
June 26, 2022

130 amp alternator solved the problem with the check charging system error code and issues with the battery boiling dry due to weak OEM alternator

Date of experience: June 26, 2022
Maryland
1 review
0 helpful votes
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Fast service!
June 26, 2022

I received an email from AM letting me know that the CAI I was interested in was back in stock. I ordered that morning, it was shipped that afternoon and I had it the next day.

Date of experience: June 26, 2022
Indiana
1 review
0 helpful votes
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Good product
June 26, 2022

Good product I still needed resistors but helped bring it to a normal turn signal blink with my led turn signals

Date of experience: June 26, 2022
Texas
1 review
0 helpful votes
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Always great ordering from American muscle, fast shipping always on time

Date of experience: June 25, 2022
South Carolina
1 review
0 helpful votes
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Tuner
June 26, 2022

Got ahead of time and everything was in good shape

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Satisfied customer
June 26, 2022

Every purchase I have made through the years, have been processed and sent very quickly. The email updates regarding purchases and tracking are extremely useful as well.

Date of experience: June 25, 2022