On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Well done American Muscle. Found you on You Tube. Ordering was easy. Delivery was prompt. Wish there was some coupon of some sort.
Quick replies from customer services and in rectifying issues with fed ex.
This is the first place I go for OEM and aftermarket parts. AmericanMuscle has a wide range of parts for your muscle car.
I tried the 3m tape after propey. Cleankng the surface are. Would.not stick so I tried a. Promoter to.no avail. I got frustrated and ended up drilling 6 small holes and screwing it on. It still doesn't fit great. I'm hoping to. Fiind some paint to match the diffuser to cover the shiny screw heads. Most. Things I get fit well from ameeican muscle but inwas really disappointed with this one.
I received the package with a huge dent/rip in it but wrapped in a lot of packing tape. The contents seem unharmed but it had me worried because how how damaged the packaging was.
I paid $158 for some splash guards that are absolute crap! I could have cut up a milk jug and spray painted it and it would look just as good. Sending them back.
I'm so sorry to hear about your experience!
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.
Amy
Ext 257
Thank you I haven't installed it yet but I did receive it on time!
. Excellent service on your end. Not so with UPS. The order was held up fo 4.5 days in Ontario. I hope to continue to do business with your firm but please do not ship by UPS. To slow for my liking.
My experience was great this is the first time I order from here and everything was great will use this website again
Received product perfectly. The condition and quality was amazing. My car is running so much better
Great, repeat customer! I've been buying products for years and will continue.
130 amp alternator solved the problem with the check charging system error code and issues with the battery boiling dry due to weak OEM alternator
I received an email from AM letting me know that the CAI I was interested in was back in stock. I ordered that morning, it was shipped that afternoon and I had it the next day.
Good product I still needed resistors but helped bring it to a normal turn signal blink with my led turn signals
Always great ordering from American muscle, fast shipping always on time
Every purchase I have made through the years, have been processed and sent very quickly. The email updates regarding purchases and tracking are extremely useful as well.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you and I would be happy to speak with you!
I hope to hear from you soon.
Amy
Ext 257