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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I have found what I've needed every time I go to American Muscle prices are great items are of quality
Been great always on time and great products
I always am super satisfied with every single transaction and really really satisfied with the speed of the shipping process.
The battery cover was pretty easy to install. My only complain is I paid for 2 day delivery and it took 3 days. Is that normal for you guys?
So instead of getting grill for mustang in box was side running boards for a jeep- after 2.5 hours still cant get supervisor o address issue - now car apart - un-drivable and they cant get anyone on phone to fix the issue they caused- no repsone other than supervisor will call - now i have to pay for removeal and repalcemnt of bumper just to get car driving again with out a grill- this company is horrible
I am sorry to hear about your experience.
Please feel free to reach out and discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257
It was cool. Wait. I have to enter fifty characters just to tell you it was cool? That's how this works. I place an order, you deliver it, and now I have a job? Suddenly it's not so cool. (I hope that was 50 characters)
The product worked as advertised. This is normally something that a lock smith would try to get all the money they could from and I am glad I didn't give in. For all just remember when after cycling the key 8 times that on the last cycle, leave the key on and then press a button for it to program. Don't give up and lock those moosestang doors! Yes I meant moosestang!
Parts were correct and I even received them faster than expected.
Stress free. Ordering was simple. Product is exactly as described.
Easy to order fast delivery thanks. Most products I have received are good quality.
Ordering my products were easy and the arrival time was fantastic. I placed my order on 07/06/22 and received both items within a week.
I did however receive my taillights a little scuffed around the edging but that part was hidden upon putting them in thankfully and not on the actually glass.
Jay was helpful in helping create and finalize order...
Great products but sometimes there's not enough instructions for installations, good thing YouTube has it all. Over all best place to buy parts for my stang.
This is the second time I'm purchasing something from you all, and I'm STOKED. I totaled my old mustang back in 2017, and just recently got a new one, so now I'm able to start modifying it.
I read the reviews and I'm hoping for a better outcome than some have had so hopefully it's improved and won't be as much of a hassle as some have stated!
Ordered an intake which was advertised as 3 day shipping got it 2 days later than expected
I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!
Amy
Ext 257
I really hate federal Express they don't read sig s on door one day try delivery at front door the next time the back door item required signature had papers on front and back doors with signed releases and then they dropped the item at a patio door and never took the signed release
I am so sorry to hear about your experience.
Please feel free to reach out to me to discuss your review.
I hope to hear from you soon.
Amy
Ext 257
Wasnt to satisfied with shipping, but that was cause of Fedex
Came in quick and as expected! Already installed, Looks better then what i thought
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257