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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,340 reviews

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California
2 reviews
0 helpful votes
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Great product!
July 11, 2022

Came in quick and as expected! Already installed, Looks better then what i thought

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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Good got package fast and at my door. Fast shipping, good parts selection easy to use website.

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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Great
July 11, 2022

My package Came a day early and it was great too see that.

Date of experience: July 10, 2022
California
1 review
0 helpful votes
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Great product
July 10, 2022

Great product to get. Everything came intact. Great packaging. Replaced my old lugs on my 2010 mustang and was impressed on quality or replacement. Highly recommend and super easy to install

Date of experience: July 10, 2022
Massachusetts
1 review
0 helpful votes
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First time user
July 10, 2022

Ordered the power stop extreme z26 pads front and rear for my ZL1. Arrived very quickly and was followed up by a catalog specifically for the ZL1/Camaro. Seamless process, great price and product ordering process. I still like the paper catalog rather than internet so that's a plus. Thanks!

Date of experience: July 10, 2022
Georgia
1 review
0 helpful votes
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Excellent
July 10, 2022

They always have what im looking for and up to date products. Couldnt find a front tag bracket to fit my 22 challenger rt anywhere, especially at reasonable price. But AM came through as always. Love AM and their selection and prices.

Date of experience: July 10, 2022
Massachusetts
1 review
0 helpful votes
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GT mods
July 10, 2022

My order was received very fast and could not be happier

Date of experience: July 10, 2022
Arizona
1 review
0 helpful votes
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Great parts Great price
July 10, 2022

My alternator went out on my 06 GT. I was very stressed as it's my daily driver, but American muscle was able to get me a new one within 3 days (better than any other sites i could find) and at a better price than competitors.

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Good product
July 10, 2022

So far this is a good product, using outdoors while living in my RV, see how it holds up, mostly under shade but bird crap I'm able just to brush that off our spray it off, keeping the Stang looking good

Date of experience: July 9, 2022
District of Columbia
1 review
0 helpful votes
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Bull$#*!
August 8, 2022

So I ordered brake pads and rotors for my hellcat. Spent 510 which I thought was a steal. The first time I got a partial order. Called customer service they sent me our a new set. Once I received the new box it's also a partial order. Ironically it's the missing parts from the first order. I called again to let them know. I was hoping since I now have a complete order I can keep them with out any issue. But now I have to return box boxes and wait an additional week to hopefully get a complete order.

Date of experience: July 9, 2022
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!

Amy
Ext 257

Texas
1 review
0 helpful votes
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American Muscle provides Great products and follows through with World Class customer service. This combination makes them worth the price they ask for their products.

Date of experience: July 9, 2022
Ohio
1 review
0 helpful votes
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Yellow Headlights
July 9, 2022

My lights worked very well. The only issue I came into was that my own cars power cords to the day time running lights did not work. The high beams and the regular lights were a bit to yellow for my taste but those can be changed in the future. For now it works beautifully and looks good on my mustang.

Date of experience: July 9, 2022
Support R. — AmericanMuscle Rep
over a year old

Thank you for speaking with me.
If you need anything else, please feel free to reach out.

Amy
Ext 257

Oregon
2 reviews
0 helpful votes
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Great job
July 9, 2022

Quick easy and super good to have free shipping…otherwise have to go w Amazon, but as long as you guys offer that, your first look

Date of experience: July 8, 2022
Texas
1 review
0 helpful votes
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Wrong part received but no help
August 7, 2022

Very disappointed and I have not been in the past. Ordered lowering springs for a 2014 Mustang which one sticker indicates but received strut brace for 2015-2021. Didn't open the box during Covid and called to discuss but they would not help. Not good service for a very obvious error. Will not shop there again.

Date of experience: July 8, 2022
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon!

Amy
Ext 257

Louisiana
4 reviews
0 helpful votes
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Cold air
July 8, 2022

Cold air is amazing and very easy to install. Thank you very much for the very fast shipping. Will shop here again for more items.

Date of experience: July 8, 2022
Colorado
1 review
0 helpful votes
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I'm happy with the way it sounds idling and small to medium throttle, it gives it a very deep tone like a V8, only issue is when I really get on it flooring it it's very loud and raspy, it sounds exactly like a Nissan Z so I will just be driving slowly lol but other than really getting on it I absolutely love it

Date of experience: July 8, 2022
Support R. — AmericanMuscle Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Arizona
1 review
0 helpful votes
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I know I own a special model mustang, but it was difficult to find the right part and even this part says it doesn't fit my car despite questions and reviews state it does. It looks like the details need updating.

Product box came beat up and product slightly damaged. I was able to fix it for the most part and it doesn't seem like the damage affected the product. Damage was caused before shipping as shipping box was not damaged so someone saw it and shipped it anyway. Again not a huge deal but it doesn't instill confidence.

Date of experience: July 7, 2022
Support R. — AmericanMuscle Rep
over a year old

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon!

Amy
Ext 257


I know I own a special model mustang, but it was difficult...
July 30, 2022
Previous review

I know I own a special model mustang, but it was difficult to find the right part and even this part says it doesn't fit my car despite questions and reviews state it does. It looks like the details need updating.

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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Qualité et service
July 7, 2022

Bon service et livraison rapide au quebec, canada merci

Date of experience: July 7, 2022
Oklahoma
1 review
0 helpful votes
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Cool intake 2013 Challenger
July 7, 2022

Installation of this unit went easy. Except for the garment for the fender adaptor to the fender body. Install as per the video, as I installed the bolt to garment to secure the bottom part of shield. The bolt would push the garment up from the fender. I had to remove the garment and drill through it with a 1/4 " drill bit, replace garment in the fender, and then replace the bolt in the lower shield bracket and tightened the bolt through the the garment to secure the shield. No more problems

Date of experience: July 7, 2022
Support R. — AmericanMuscle Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Oklahoma
1 review
0 helpful votes
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Fast delivery
July 7, 2022

It said it'll take 3 days to deliver but it only took 2

Date of experience: July 7, 2022