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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,334 reviews

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North Carolina
2 reviews
0 helpful votes
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Awesome
August 25, 2022

I give American Muscle a 10/10. Every part I've ordered has came in on time has been what I've ordered and has been in great working conditions.

Date of experience: August 25, 2022
Maryland
2 reviews
1 helpful vote
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Incomplete Order
September 24, 2022

Ordered 2 items and my paypal account was debited for the full amount of the purchase. Shortly after I completed the transaction, I was notified that one of the ordered items was not available and that portion of the order was canceled. Why advertise an item for sale if you cannot send it? Not sure where my money is on the cancelled portion of the order.

Date of experience: August 25, 2022
Connecticut
2 reviews
0 helpful votes
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Great!
August 25, 2022

Fast Shipping, just getting ready for my Mustang projects for the winter.
The project videos are going to help me very much! Thanks Guys!

Date of experience: August 25, 2022
Virginia
1 review
0 helpful votes
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Great
August 25, 2022

The sight was very helpful in helping me order the correct part's

Date of experience: August 25, 2022
Georgia
1 review
0 helpful votes
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Timely
August 25, 2022

I received my order on time with no hiccups. I highly recommend.

Date of experience: August 25, 2022
Poland
1 review
0 helpful votes
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Excellent
August 25, 2022

Good experience with your company! Excellent and perfect.

Date of experience: August 24, 2022
Massachusetts
1 review
0 helpful votes
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Great parts
August 24, 2022

Was great experience. But it would be nice to have free shipping when I order thanks

Date of experience: August 24, 2022
Tennessee
1 review
0 helpful votes
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Brenspeed tune AMAZING!
August 24, 2022

Great company, fast response time, excellent quality, fantastic customer care, and worth every penny!

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Great hood
August 24, 2022

Fits overall well and shipped fast and delivered in good condition l, would recommend.

Date of experience: August 24, 2022
New Jersey
1 review
0 helpful votes
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Great service
August 24, 2022

Great service and order updates, smooth order online.

Date of experience: August 24, 2022
Oregon
1 review
0 helpful votes
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Part ordering
August 24, 2022

I was very pleased with the speed and the quality of the packaging. I received my package in perfect condition! I will definitely be ordering from you guys again.

Date of experience: August 23, 2022
New Jersey
2 reviews
0 helpful votes
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Exhaust
August 24, 2022

Fast order haven't installed yet. Looks good well packed

Date of experience: August 23, 2022
Missouri
1 review
0 helpful votes
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Yur
August 24, 2022

Yes yes yes yes yes yes yes yes yes ye aye aye aye

Date of experience: August 23, 2022
Nevada
1 review
0 helpful votes
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Took a long time.
September 23, 2022

I paid the extra money to receive my package early and it didn't get here on time.

Date of experience: August 23, 2022
Georgia
1 review
0 helpful votes
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I ordered my tail lights from American muscle as I do with all of my aftermarket parts. The order what you're seeing in days of ordering! ( Even faster than Amazon, lol). Everything came in the box. Perfect condition as usual. Install was crazy easy. Install my lights in half the time, they alotted for!

Don't know what I would do if not for American Muscle.

P.S.
It took my 09 45th Anniversary Mustang to a whole new level with the edition! Highly Recommend!

Jaye

Date of experience: August 23, 2022
Georgia
1 review
0 helpful votes
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PowerStop... Good
August 23, 2022

Ordered pads, came in on time, not opened box yet. Will find out if correct this weekend

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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Order Experience
August 23, 2022

Very smooth, quick experience. Great Customer Service.

Date of experience: August 23, 2022
Texas
1 review
0 helpful votes
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Switch
August 23, 2022

Great customer service
And fast shipping! The part arrived fast and I was able to use in my project

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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Fantastic
August 23, 2022

Fast and easy. Love it! Came sooner than expected. Product is great!

Date of experience: August 23, 2022
North Carolina
1 review
0 helpful votes
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Fast and courteous
August 23, 2022

Excellent! On my doorstep faster than I expected as usual!

Date of experience: August 22, 2022