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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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35,484 reviews

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California
1 review
0 helpful votes
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Hurst Shift Knob
October 10, 2022

Great price and quick shipping! The new shifter knob fits perfectly.

Date of experience: October 10, 2022
New Jersey
1 review
0 helpful votes
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Satisfied first-time shopper/buyer
October 10, 2022

Everything I purchased was as described; I am satisfied with the quality and fit of the items and the prompt shipping and delivery. (The only thing I might suggest is to pack purchased items together better so multiple--and OVERsized--boxes aren't necessary.)

Date of experience: October 9, 2022
Texas
1 review
0 helpful votes
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Quick delivery
October 9, 2022

I have not replaced my intake yet but definitely looks good. Will shop here again. Quick delicery and handled with care

Date of experience: October 9, 2022
California
1 review
0 helpful votes
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Great service
October 9, 2022

Great place place to perchance mustang parts customers service are helpful and very nice

Date of experience: October 8, 2022
Louisiana
1 review
0 helpful votes
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Review
October 8, 2022

Great experience fast shipping and overall excellent prices

Date of experience: October 8, 2022
North Carolina
1 review
0 helpful votes
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Euros (Clear)
October 8, 2022

Took less then 30 minutes to install and they look so good

Date of experience: October 8, 2022
Virginia
1 review
0 helpful votes
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Looks great
October 8, 2022

I ordered a Drake competition fuel door, it arrived fast and makes my car look great. Very pleased! I will be ordering from here again for other things.

Date of experience: October 8, 2022
Kentucky
1 review
0 helpful votes
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New headlights
October 8, 2022

Had no idea how to install, took them to a garage and they had them wired and installed in about and hour love my new headlights!

Date of experience: October 8, 2022
Nebraska
1 review
0 helpful votes
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Good service!
October 8, 2022

Great shipping got here fast and super easy install really like that you guys send YouTube QR codes to quickly find installation videos! You guys just got another life long customer

Date of experience: October 8, 2022
Colorado
1 review
0 helpful votes
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American muscle sent me a faulty 2 step from their failure to test their products before sending it out. Gave me a misfire and made my car run really bad. Contacted them and they could care less finally I get a call from the manager she she says she will pay the shop fee and refund the 2 step. (Only this one time) well they have the two step back and the shop invoice she requested and still not a refund for either. About to be done with this company for good. Spend way too much money to be lied to and treated that way.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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The Mustang
October 8, 2022

I received my package on time and before I had time to install it. It was kind of high priced but I need a little more fire under the hood. I am very satisfied with my order, can't wait to get it installed.

Thanks J R Bare.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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American muscle experience
October 8, 2022

The shipping is fast with equal pricing but most time better pricing then competitors

Date of experience: October 8, 2022
California
1 review
0 helpful votes
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Missing parts
November 7, 2022

I called and informed a csr that I was missing hardware including the L bracket and she said we will send another. I got it today and still no L bracket or the bolt for the bottom heat shield insert. Can't understand the problem, I won't be buying again

Date of experience: October 7, 2022
North Carolina
2 reviews
0 helpful votes
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One was broken
October 7, 2022

The lights I ordered are what I wanted but one does not work. It's no big deal. I ordered another pack cause I like having a back up. But it's disappointing because the one that works is exactly what I wanted. Hopefully the new pack will both work.

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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Great experience with fast shipping
October 7, 2022

I ordered a bunch of parts through AM for my Mustang and the process was seamless and very easy. I chose standard shipping and everything still arrived within 3 days of ordering.

Date of experience: October 7, 2022
New York
1 review
0 helpful votes
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Quality product
October 7, 2022

Small order but they were BIG on service. Received my order days sooner than expected. Bought a shorty antenna for a friend who saw the one I had on my GT500 Shelby Cobra. Will definetly do more business with them. Exhaust system soon!

Date of experience: October 7, 2022
Florida
1 review
0 helpful votes
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Cold air intake
October 6, 2022

The company was found by google and read reviews. This product was ship fast and well package for any possible damage. Experience was easy and easy install. I am telling anyone with a challenger this is the place to shop! Prices are excellent..

Date of experience: October 6, 2022
New Jersey
1 review
0 helpful votes
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Quick shipping
October 6, 2022

Decent selection on products. Lug nuts came all thrown into a small box. It had a foam insert to put them into but that wasn't done, just thrown into the box.

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
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Nice
October 6, 2022

Good and reallly satisfied with the experience of shopping with American muscle and the friendly people

Date of experience: October 5, 2022
Illinois
1 review
0 helpful votes
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Install Instructions Sucked
November 5, 2022

The install video was so not detailed and took me forever to figure out and researching which wire i needed to tap into. All in all the lights r great when i figured out for myself how to install them but yes just install video and everything like that sucked.

Date of experience: October 5, 2022