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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Spoke with Steve R
Agent was great talked cars new product line madd recommendations to better assist my concerns
Thank you
No issues this time ordering to Canada however there were no instructions for both products and programmer even had no box.
I was disappointed my order did not go right to AFFIRM like it usually does and then I could not contact anyone to change it. Same with %15 discount that popped up I didn't get it.
I recently purchased the MMD style bar for my 2006 Mustang convertible. I had been wanting to add this to my Mustang project to enhance the looks of it. I had no real need for the brake light portion, so I patiently waited to find one that wasn't Uber expensive. I finally succeeded and will be installing the light bar this weekend. Thanks to all.
My order has a problem with the customs in my country because the invoice was not attached to the order, and I had requested that the invoice be attached to the shipment
Nice!…………………………………………………………………………………………………………………….
Great price and fast shipping could not ask for better!
Everything looks good.Most likely won't have to paint them as my car is black.
Good selection of products for challengers. After ordering, they continually communicated status of order.
I was excited about using the "JAN23" coupon of $15 off a $349+ purchase that was expiring yesterday (1/11), but when I made my purchase last night at 10 pm PST, it was no longer valid. Also, I couldn't find how to apply a $5.00 store credit that was shown as available to use. One more thing, I would have bought an open box set of headlight covers, especially because there was a 10% off deal on open box items but when that discount wasn't shown at checkout, I decided not to risk buying it without getting the discount.
Very easy to navigate shopping and paying I saw some of the products on line, I liked them and wanted to try you out.
Love AM! Customer service as been amazing. Great prices and love their sales!
I now have done several orders on line with American Muscle and LOVE their company,
Ordering is super easy and they ship extremely fast.
I love everything I've purchased so far, and will be buying more!
65 Mustang Owner
Great quality performance products to enhance your ride.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

