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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Seems like now more than ever, simple things like customer service, being sure a product is as described, and being efficient and effective. That said, I was extremely happy with my experience, and l couldn't be happier with the parts as well. (I've had this particular Mustang for a week now, and with American Muscles parts and service, it's already my own. Can't wait to order the MP Ducktail next.
The package came about three days after it was supposed to be here, which was a slight inconvenience, but happy with how quick it came in general
I am familiar with AM's web parts ordering and after making many purchases I haven't experienced any issues.
The American flag decals that I received for my mustang windows fit perfectly and were easy to install! I would recommend them to others!
Haven't put them on yet but they're nice quality for what they are. Nice low price. Can't complain
I've been waiting for this part for a few years now. The sales rep I spoke to was very helpful.
Got my packages boxes all destroyed. Rotor out of the one box. Nothing was broken. This shouldn't be happening spending over 400.
The site is very user friendly and easy to navigate. And the prices are very reasonable. Shipping was also fast and didn't cost a lot.
Extremely fast shipping. Site was easy to navigate and will definitely buy from them again.
Great Service and awesome catalog! This site is fantastic to get the latest products made for specific car models.
Good prices and excellent shipping service. Reliable delivery. Simply a great place to get products for my car.
Love the open box. The head lights are beautiful. I will be looking for more open box items
I received my rear window louvers and it was slightly damaged in transit. Minor damage but noticeable unfortunately.
Package was secure and had zero damage. Thanks American Muscle!
Easy to use especially when you use the customer service. They're always very helpful and very knowledgeable about the vehicles. I've always gone to them first before searching anywhere else. They usually have a very great price on replacement products and parts for your car.
Awesome quick delivery no issues seem to have almost everything i have ordered would definitely order with you guys again
Very fast shipping thank you. American muscle is the best place to get the looks you want for your car.
Very knowledgeable and patient staff. I received my order on time and intact. Will definitely be using this company again in the future.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

