On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was good parts good quality and came in at speedy time
I received everything in a timely matter. The video directions on the website were missing a couple of things and there was a missing clip in the packaging but the equipment I am satisfied with.
The website was very cut and dry so I can find my tires and place my order. The delivery was moving a lot quicker than I thought. I was able to track my order as well as getting a notification when my order arrived
Easy website to use, you find what you need fast and get superfast delivery!
Good brakes fitted perfectly, nice packaging as well
I've made several purchases from American Muscle over the years and I've always been impressed on how quick the product ships and when I receive my order.
The install and design of this thing sucks. Instead of following the OEM by using a 10mm but to install, they went with Philips screws. While trying to install the two middle screws, due to its position, it's hard to get a straight angle to prevent stripping the screws. Also, one of my screws ended up getting stuck and it was due to the spoiler end not mating with the screw properly. If they'd just used the same fastening style as Ford or at LEAST giving you hex bolts vs Phillips, it would have been exponentially easier to install. Oh and like some others have stated here, the 3M adhesive they provide sucks. It's too narrow and doesn't adhere as well as it should.
Ordered my Corsa CAI and it arrived way sooner than expected! Will definitely be a forever customer!
Processed order for 3 days although account was drafted day 1.
This was easy its always easy spending money on my R/T
Fast delivery and easy to understand tuner! I need more characters so I just typed this
Really great buying experience. Really good price with the limited time sale. Fast shipping. Just a really solid buying experience. Will be purchasing from here again.
Easy to order
Know exactly when order will arrive
Customer service is top tier
I ordered some headers at about 11:00 am, got a shipping notification about 2:30. Awesome service. Great parts and got a great deal.
Came in great shape and wrapped can't wait to get installed thank you!
Was delivered in 3 days and is exactly as described. Installed in about 15 minutes. The instructions are very clear. Would buy again
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members