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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Product arrived right on time and was very easy install. A nice addition to my 2005 Mustang GT
Very easy to place an order after deciding what I wanted. Liked how they have videos explains the product and how it works.
Went in pretty well everything lined up nice. Holding fluid it was a good experience
I gave them all the info from my car. The widebody kit they sent does not allow for fog lights even though they said it would. The lower grill does not have the adaptive cruise control sensor cut out and they made me buy a second lower grill. I paid monetarily for their mistake. The kit came without seals that goes between the new fender flares and fenders. I had to buy those also. I ordered a fog light kit that I was told would work. They do not work. In fact for this particular widebody kit there are no aftermarket fog light kits. I just feel like American Muscle should've known ALL of this. Seems to me that everybody at American Muscle has no idea about the products they sell.
Your sales rep called me back promptly, answered my questions and made a recommendation as to which part was better.
I have a great experience every time I purchase from you all.
Took my money then cancelled 2 minutes later for no reason what was the point of taking my money now I have to wait todays to order the part I need because y'all took my money and turned around and cancelled it..
I apologize for your experience.
I see you have contacted our customer service.
If you have any further questions about this -
We would be happy to help.
Amy
EXT 1257
The style bar I ordered came well packaged and was delivered when estimated. The only issue I had was with the templates in the instructions being the wrong size & customer service was unable to assist
Just as advertised. Fast shipping. Highly recommend.
All purchases delivered and in tact. For a first time buyer, this will definitely be my main website to order from.
I don't recognize her anymore... (Love it)
Definitely recommend!
I purchased the C&L lower control arms about two months/ 150 miles ago and one of the bushings split and caused serious issues with handling and excessive noise. AM attempted to find a replacement bushing but none to be found anywhere, none exists. No warranty, no defective part replacement and poor quality of serviceable of parts. I was stuck buying another set so I could drive again. Very frustrating!
I am really sorry to hear about your experience.
I see you have contacted our customer service.
If you have any other questions, please let us know.
Amy
EXT 1257
A little irritated that there ended up being a 2 day delay for delivery but overall, good experience. Worth the wait. My car sounds amazing
Quick easy and affordable! The site was easy to navigate and I found my parts quickly, pads and rotors well within my budget. I will definitely be shopping here again.
American muscle has everything I need, and everything I didn't think I needed. The shipping is a bit steep, and not every product is worth it. I wish you guys had more of a real carbon fiber selection for interior and exterior items. I have found the SOME of the same brands on Amazon for cheaper (new items).
Great and fast will order again! Parts are great value!
Very happy with the rims and tires and adds a clean look to my Mustang.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for your experience.
I have reviewed your order and looks like
Customer service is assisting you with this issue.
Please let us know if you have any other questions.
Amy
EXT 1257