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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I bought from other places but American muscle is the best by far. I get parts for less with my veterans discount and all the other discounts and store credit I get from my purchases. Everything fits perfect!
I ordered a SCT tuner Monday. I called Tuesday with a couple questions. The man I talked to was not good at all, Made me feel very stupid. He called 7 timed, left a message, complained about how he works 8 hours a day, 40 hours a week. I asked him to stop calling after the first time he called me back 7 times. I intend on sending the tuner back without installing it. I will get it from another business. Also, my race buddies will be interested in this experience.
I made the mistake of buying just a 2door when I was supposed to to get the 4door which wasn't that much more so I emailed them right away as soon as I ordered them, but still haven't heard from them been a couple days. I'm sure they'll just send the 2 because they want me to spend more that way. Anyway I was just hoping they'd help me out since I made a mistake, I guess will see
Hello Daniel,
Thank you for taking a moment to share your feedback with AmericanMuscle. We are disappointed to hear that you did not receive a response regarding your order.
We show that the following items shipped and were delivered on 4/8/2026 and the other package was delivered 4/9/2026:
CV5755 Outer Door Sills with C5 Logo and Corvette Lettering; Polished (97-04 Corvette C5)
CV15854 Front and Rear Bumper Inserts; Chrome (97-04 Corvette C5)
CV4608 Raxiom Axial Series LED Tail Lights; Chrome Housing; Clear Lens (97-04 Corvette C5)
We searched our system for your email address and phone number, and I do apologize I was unable to find a message from either of these.
If you need to initiate a return, please contact our Customer Service, and they will be able to assist you in initiating this return.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
This is to many questions at end of purchase make this feed back easier
Window mount ordered has piece missing so it's useless, call American muscle they say gotta call act for tuner issues. Well then why sell product if can't make it right. First time customer and at this point last time too. My car had been down since 4/2/26 still not resolved. Have updated have charged car battery all the bs and still no go!
Hello Ryan,
Thank you for taking the time to share your feedback with AmericanMuscle. We were disappointed to hear that the windshield mount you order was missing and the SCT Tuner has not worked on your vehicle.
If you are missing components from the mount, please contact us, and we can submit a hardware request, and we can submit a request to our warehouse to see if we can send the missing parts to you.
If you are experiencing issues with the Bama Rev-X Tuner, we ask that please contact our Tuning Department to see if they can assist you with the issues you are experiencing that can also assist in setting up a return, if you would like to return the item to us. Our Tuning Department telephone number is 888-226-9764, and they will be happy to assist you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Always get great service and the right part. Quality always seems to be the best. Love getting my book in the mail and planning my next upgrade.
I have this one on our 2023 Challenger Scat Pack and I just bought a 2023 Charger Scat Pack and wanted one for it. We and have been very satisfied with it. Easy install
Called AM this morning and talked with Nick M. Told him the tires I had and type of wheels looking for. He matched me up with the hottest rims for our Stang. Great customer service and order was placed. Great that it was in my budget too!
I've purchased parts off their website and then once I receive them from shipping they were completely different from the pictures and the post what the product was supposed to be and instead of giving me what I paid for it they tried to give me some slap deal that made no sense just to make out what they wanted to
Hello Jesse,
Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you received the wrong item when you placed your order. We work hard to get orders shipped to customer quickly and correctly, this was not your experience, and we do apologize for this situation.
If there is an issue with the item that you received, please contact our Customer Service Team and they will assist you in setting up a return and make sure we get the correct item shipped to you.
Due to this situation we issued a credit to your account. This credit can be used on a future order and is valid until 7/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
The amount of parts that fit each specific mustang is amazing. Very good prices and the videos on how to install each item is perfect. Great shipping and the VIP rewards are great.
Salesperson was very helpful(joe). Not only was he able to suggest options, but even followed up by sending me my options by email. Which usually doesn't happen as soon as I get off the phone.'
Had lots of information on things that fit my car. Great vids on upgrades
AM had a nice selection of products to select from.The explanation of the products was very thorough and helpful in making my selection. I will definitely return to AM for future part needs.
The overall feel and interface of the website is appealing and easy to navigate.
I have two improvements that I think would make everything perfect:
1) have the "COUPON" be a link where you can see what the savings are or show what the discount actually is for the coupon. I see it above many parts but confused on what the savings are or if you have to copy a code or something like that.
2) have a FAQ or section that shows what others have asked about the part and where you can type in a question or provide feedback to other people's questions.
I had a bad experience once…. I had ordered an alternator from you all but it never showed up. Bummer. But that's just one negative experience. No biggie. I've I ordered other products and they all arrived with no issues. I will continue to purchase from A.M. they're awesome. Thanks ladies and gentlemen.
Quick and professional service! No concerns at all
Fast and easy. I will definitely buy again.Something else for my car
The experts at American Muscle have answered all my questions about product fitting and have gone out of their way to make sure I receive exactly what I need. Thank you for the great customer service A.M.!
The team at American Muscle is always so helpful, and they have great products! Very pleased with the accessories I have purchased for my Mustang!
Ordered a Paxton 2200sl kit with dw400 fuel pump and dw 1000cc injectors for my 2013 mustang gt. Fuel pump arrived and was for 05/10 mustangs and thought it would be a headache to return. American muscle customer service staff are awesome and walked me through the process to get it corrected, new pump was sent out quick and arrived a few days later! Definitely a good company and will continue to purchase from them!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Theodore,
Thank you for taking the time to share your feedback with AmericanMuscle regarding your recent service experience. We do apologize for your experience when you contacted our Sales Team for assistance with the SCT Performance Power Flash Tuner that you recently ordered. We are reviewing the interactions that you recently experienced, and please know that we will provide coaching feedback with the representative who you spoke with.
We do have a Tuning Department, that may be able to assist you with the questions you had regarding this tuner. The telephone number for the Tuning Department is 1-888-226-9764. They are available Mon-Fri 10:00 AM - 7:00 PM EST and they will be happy to assist you with this situation.
Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future purchase is as valid until 7/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy