On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Affordable and appears to be an easy install. Instructions are very good.
I wish there were more car tuning options for crown Victoria
It took a while for the item to come back into stock but once it did everything went very well. Very satisfied and now waiting for summer to install.
I placed my order and it was supposed to be shipped in 3 days. It wasn't shipped in 3 days, it was at my door in 2 days! I will be ordering from them again and again.
Nice quality quick shipping and easy experience! Recommended
Replaced a set of MMD hood struts that lost its gas after 10 years. I decided to move away from MMD in this area and chose the Ford Racing brand. They installed perfectly and looks fantastic.
Everything came pretty fast. They was thorough the whole time.
If your employees are doing their jobs correctly there is no need for reviews! I would have given a better one and continued shopping with you if there weren't so many stupid emails!
After all the calculations with sizes, offset and tire size I would recommend 19x8.5 +30 with 275/55r19 they fit just my OEM 21x9 with 275/45r21
Pictures to come
Already have my tires put on, great experience shopping with you guys
Thank you so much for your feedback.
Please let me know if you have any questions.
I would be happy to help.
Amy
EXT 1257
Hi,
I was just ordering a Christmas gift for my brother whom uses this site for buying stuff for his 2 Mustangs (which he loves more than his wife)!
Tammy
They took my package and threw it in the $#*!ing creek!
I ordered Long tube headers in Sep and was told it will be delivered in Feb. I canceled that order and went with the stainless works ones and you all put a fraud alert on my account. When i called i was told to go to another company.
I am so sorry to hear about your experience.
I see that you have spoken with our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
En producto no fue entregado en casa, mi hija le toco ir hasta las oficinas para retiarar el articulo.
Y siempre hay personas en casa en horas laborables.
Thank you for your feedback.
If you have any questions-
Please let me know.
Amy
EXT 1257
I was very impressed with how simple the order process was and how they kept me updated! Love your employees
NEVER AGIAN WILL I BUY FROM A/M WRONG HOOD SENT OUT THEN THEY WANT PICS OF MY CAR OF THE HOOD THE BOX IT CAME INN.THEN THEY SENT OUT SOME OTHER PART,THEN THEY SAY I REJECTED THE HOOD IT WAS NEVER A HOOD.3MNTHS ON THIS STILL WAITING.
Thank you for reaching out.
I am so sorry to hear about your experience with your hood.
Please let me know if you would like to discuss your review.
Amy
EXT 1257
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Please let me know if you would like to discuss
Your experience. I would be happy to do so.
Amy
EXT 1257