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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Got a discount on my order contacting a sales rep through chat! Delivery was very fast and accurate, Awesome!
Had a discount code sent to my email account that was rejected when checking out
Good other than have issue trying to get a return on an out of stock product. It was a wickerbill spoiler.
The experience was great and enjoyed shopping customer services is good. We had good prices the products be good reliable on time
Shipping was super fast and the product was here after a couple days. Not American Muscles fault but the box was open on arrival but everything was inside.
Ordered raxiom tail lights for 07 mustang got them asap best price fast shipping super seller thank you
Ordered a gift for my son-in-law and it was delivered the next day.
Currently overseas wife received the packages thank you
I haven't installed the spoiler yet, but the price was right and the product I received is perfect. No flaws, scratches or chips. Very good finish to the product. Can't wait to get it installed.
My shopping experience went very well. I received my order and was very prompt. Thank you.
For me this is always a must have. This is a good price. They fit well but the driver side does not lock down.
Everything went smoothly. What I ordered was in stock and the delivery was fast!
Need to have blue brake calipers not just red
Process was quick and easy product was as explained delivery was on time
Everything was easy and up front fast shipping and head light look great. Thanks for be honest and upfront and checking to see if got it.
Great experience and excellent delivery time! I would recommend this site for anyone.
I chose to shop with 1A auto instead because I asked AM if they would ship a much needed part overnight and they wouldn't do anything but standard shipping.
I am very sorry to hear that.
I apologize but not all items have expedited shipment.
If you have any questions-
Please let me know.
Amy
EXT 1257
Had a question concerning a product I was ordering, got to speak to a representative immediately over phone. He was knowledgeable and friendly. Delivery was quick. Thank you!
The relationship with the installer could be better.
We were watching an out of stock item to order for my son for Christmas. Got the notification it's back in stock so I ordered it. 500$ as soon as it said it was in stock, I paid, got a confirmation, and magically it's backordered all of the sudden. Kind of crappy to do this just to get the sale by years end. They've already charged my card, but now I get to figure something else out. I will be canceling all orders for the future for both of our cars through American Muscle if this doesn't show in a couple of days, He orders way more than I do through this company. But I will block this account for him if this isn't made right.
I am very sorry to hear about your experience.
I see that you have spoken with our customer service.
Please let me know if you have any questions.
Amy
EXT 1257
I just started using the kit for my 2020 ecoboost mustang! The main headlights tint is too light for me but the rest was perfect!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear your spoiler is on back order.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257