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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Ordered two items both are as advertised happy with the end result but after I ordered I could only track one item did not know when the second one would come in with porch pirates around everywhere
Found what I liked, ordered it, and within a few days had my stuff:)
What more can be said?
Online support was excellent, friendly and helpful.
AM had everything I needed in stock ready to ship at the best prices, an excellent experience with AM as always!
I can always count on American Muscle to always have the parts I need in stock and shipped fast to keep my mustang on the road. Will continue to be an American Muscle customer for years to come!
Love the hight it lower the car to. No longer looks like a monster truck. The car feels like it handles better in my opinion.
Shipping was so fast & checkout was so easy! My husbands wanted this and many other things but this one I could get behind.
The purchase of the roush front splitter for mt gt mustang was all very good and feed back was great, the only negative point was that when opening the box all the bolts for attachment were not in their bag but loose in that very big box and not sure if I now have all of them.
Let me start with I have thousands dollars for cars that I've customized for people also we attend alot of car show and they ask me where I get my parts? I always say American Muscle but, I had 750.00 in my basket when I ran in to Robert for a part they I tried every way possible to install! Called him sent pictures he just quit answering me. That's not the end then I sent parts back because they didn't fit and they changed me 83.00 plus shipping for return. I promise you I will never tell anyone about this company again and when I go to car show if anyone ask I will tell them about my experience! It's to bad because I have customized several cars but will definitely find another place now! We just had a car show that had over 400 car's and I will tell everyone! The owner should be more involved!
*******@aim.com
Excellent quality/good looking with original fit/video on site made it easy to install.
Fit good on the vehicle and my hubby loves it! I also got the front headlight covers from here so he's all blacked out now!
My experience was great! It was so easy to make my order, you have a Merry Christmas and HAPPY NEW YEAR! Patricia
Perfectly delivered all packed safely Will order again
Love how kind they are and how quick they are, as well as checking up. Love what they have as well. My go to place for things
They are packaged nice haven't put them on yet but seem to be exactly what I need.
Bought a RTR decklid panel for $230 and it majorly scratched upon first cleaning. Customer service refused to be helpful. This product requires cutting into trunk and now I have a damaged trunk that looks horrible. They offered a refund of $56 or store credit of $115. Not sure but I would expect a full refund from something completely defective especially when it involves something that required modification to the vehicle. Will NEVER take my business here again.
I am so sorry to hear about your experience.
I have reviewed your order and I see that you have spoken with
Our customer service about your decklid. I would be happy to discuss your
Review if you would like. Please let me know if you have any questions.
Amy
EXT 1257
You guys are great and make the whole process so easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
Thank you for reaching out.
Please let me know if you would like to discuss your feedback.
I would be happy to speak with you about it.
Amy
EXT 1257