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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Went online to the search bar told it what I looking for it took me right to it
I contacted American Muscle for a return of merchandise. Lady was friendly and very helpful
Ashley was very helpful but I am still a little shakey on price minus my store credit
Do you see the louvered taillights in the picture? Thats what I thought I was ordering in the "replacement kit". Instead all I got was the rubbers. I'll never do business with you again.
Shipped out a slow, and the delivery person dropped the package at the wrong house when contact to report the miss delivery, they really did nothing... had to track the package myself and do all necessary to retrieve it
Hey Carlos,
I apologize you did not receive your item to your door, we always ask the customer to check their surrounding area and with neighbors first before we proceed with a lost package claim just as a precaution you might find it and won't be delayed with waiting on a replacement. I issued you a $10 voucher to use on your next purchase online or over the phone.
If there is anything else we may assist you with please feel free to give me a call 1896.
Allison
All items arrived promptly and as advertised. ALL items are great.
Amazing lights really made my car look new and gave the modern look to the beautiful new edge
American Muscle has always been reliable and there when you need it but recently my order was supposed to take 3-4 business days and now it says it's going to take 2 months? Just got my hopes up.
Hello Kendrick,
I have looked into your order and I do see this comes directly from the manufacture and unfortunately we are at their mercy as to when they can build and ship your product. I understand your frustration and we apologize for any inconvenience this delay will cause you. If you have any further questions or concerns regarding this order please feel free to give me a call ext 1896.
Thank you and have a great day!
Allison
Very well laid out site. Good selection. The parts were delivered on time and fit well
This is one of the best deals on the site. I really wasn't expecting much for the price, but I was pleasantly surprised. WAY better than stock, it gives a deep intimidating ride and idle. About a 3.5 out of 5 for overall loudness, with some cracks and pops when downshifting. Definitely happy!
Great packaging came everything on time. Everything looks great. Can't wait to put these parts on my scat pack. Definitely some high-quality parts.
Ordered break light and was exactly what it was from website! Fast and easy shipping
My corvette number letters were scrapped up and damaged. I didn't notice it until the letters were on the car. And the glue that was included was bad. So the letters didn't stick. And so I had to tear them off my bumper and throw them away. Couldn't return them two letters the chrome was off of them. I wouldn't buy these again. Luckily no damage to the bumper.
My experience was great. I ordered the part my partner needed for their cobra and it came in the mail super quick. The piece was easy to install and great quality.
I've had a very good experience so far with AM and will continue to shop and buy parts for my ride from here.
Dont let customers combine a holiday or first time buyer discount with a military/ first responder discount.
Ordered a day before July 4th and got it within a week from my order date. Online ordering was a quick and easy process
Excellent spoiler. Very fast shipping. Great discounts. Will purchase from again.
Good quality parts and fast shipping typically has everything im looking for in stock
Order was pain less shipping was on point. And the thing I bought work as it should
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kevin,
I have reviewed your order for the Replacement Tail Light Housing Seal Kit and we encourage customers to make sure they are reading the description underneath the item to help avoid any confusion when ordering online. We apologize you did not receive what you were expecting and I see the customer service agent assisted you with setting up the RMA. If you require any further assistance please do not hesitate to reach out to us.
Hope you have a great day!
Allison