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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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American muscle cannot be faulted for the problems that I experienced with this order, the website did wonderfully and provided me with the information necessary, however I would say that the install video was a little misleading as the product install was more difficult than I was led to believe
Awesome! Easy. Very affordable. Quality products. Satisfied.
Ordered on a Sunday and it was here by Wednesday, could not be happier with service.
Every transaction with AmericanMuscle is a positive one. The products always fit like a glove, are great quality and easy to install because of the videos offered and directions. Thank you for being an amazing, trusted company to buy high quality Mustang parts! You Rock.
Parts are easy to find, shopping and checkout is a breeze! Quality components delivered on time for fair prices, very satisfied.
It always so easy to place order with American Muscle and their staff is always courteous and knowledgeable.
The trimming is peeling off and I sent pictures and they want me to try heating it up and see if it works, I've paid stupid money for a product that should have came perfectly ready period!
I received my order ahead of schedule, and the product was exactly as described and what I was looking for
I ordered through the Magazine AM book,
Easy enough, all I'm saying is when I ordered the complete tire/ wheel package the skew numbers are not set together, understanding I can read but I ordered the kit using only 1 skew number when 2 is needed A/m should have seen the mistake made they only send the rims and no tire's but they also send value steams and no tires, they never contacted me about the mistake I made, so hadda order tires separately, and now absorbing the cost to mount and balance.🤷🏻which the package supply's if done ordered properly.
You can spend Thousands on this site and never get a good deal on anything, no matter what code they give you. Spend $500 to get $50 off your next order but then you have to spend another $300 just to get the $50 off
I bought $1,000 worth of parts in the last month. I have posted pics online and got a $10 coupon that expired after 2 days
Satisfied with my order I received all my parts.took pictures before and after.
I have went through 5 agents and 2 supervisors, noone has corrected the issue. 3 attempts to ship with errors, 2 times accounts were messed up. An for all the trouble (remind you I'm still waiting) all I got was 60 dollars of credits to the same company who can't ship me a package properly, and supervisor says all they can do is apologize. Terrible expierence I advise to order from anyone else...
Order was shipped quickly, received a day after ordering. Product looked great and was great quality.
I'm just a girl with a muscle car that needed a skirt. I don't speak car parts but I tried it and the website so very user friendly. I found the skirt I thought would work but just to make sure I called customer service and the nice man confirmed that the skirt I wanted would work. It got to me fast and now my girl is looking beautiful with her black mini skirt! Lol
I was under the impression that I was going to get a military discount as stated during purchase. When I paid no discount- I voiced my concern but still nothing. I choose not to spend any further money with AmericanMuscle. And I will also encourage my veteran colleagues to not purchase from your company. Military service is totally disregarded on your behalf.
After ordering a clutch, flywheel, slave cylinder/clutch release assembly and pilot bearing, the flywheel was almost three late getting shipped. After communicating with customer service via email several times with no reasonable solution I finally had to call and finally got an answer. Not the answer that I wanted to hear, but non the less an answer.
I ordered my bama tuner on a Monday and it said free 1 day shipping. I paid a large amount for the product and waited till the next day. It didn't come so I checked the website again and it changed to 2 day free delivery and then said expected delivery Thursday which isn't 1 or 2 day shipping then when I got my package I didn't even get a bama tuner sticker but other than that I got what I wanted and it eventually got here even though it took longer than said
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

