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AmericanMuscle

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,370 reviews

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Kentucky
1 review
0 helpful votes
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American muscle cannot be faulted for the problems that I experienced with this order, the website did wonderfully and provided me with the information necessary, however I would say that the install video was a little misleading as the product install was more difficult than I was led to believe

Date of experience: July 17, 2024
Washington
1 review
0 helpful votes
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To replace broken track bar
July 28, 2024

Excellent, Luke went above and beyond to help my decision.

Date of experience: July 17, 2024
Virginia
1 review
0 helpful votes
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Great!
July 27, 2024

Awesome! Easy. Very affordable. Quality products. Satisfied.

Date of experience: July 17, 2024
Ohio
1 review
0 helpful votes
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Rear Valance
July 27, 2024

Ordered on a Sunday and it was here by Wednesday, could not be happier with service.

Date of experience: July 17, 2024
North Carolina
1 review
0 helpful votes
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Amazing
July 27, 2024

Easy to find stuff, very simple to see what products fit my vehicle

Date of experience: July 17, 2024
Arizona
2 reviews
0 helpful votes
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Excellent
July 27, 2024

Every transaction with AmericanMuscle is a positive one. The products always fit like a glove, are great quality and easy to install because of the videos offered and directions. Thank you for being an amazing, trusted company to buy high quality Mustang parts! You Rock.

Date of experience: July 17, 2024
Virginia
1 review
0 helpful votes
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American Muscle makes it easy!
July 27, 2024

Parts are easy to find, shopping and checkout is a breeze! Quality components delivered on time for fair prices, very satisfied.

Date of experience: July 17, 2024
Maryland
1 review
0 helpful votes
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Great product
July 27, 2024

It always so easy to place order with American Muscle and their staff is always courteous and knowledgeable.

Date of experience: July 17, 2024
Massachusetts
1 review
0 helpful votes
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The trimming is peeling off and I sent pictures and they want me to try heating it up and see if it works, I've paid stupid money for a product that should have came perfectly ready period!

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Quick delivery
July 26, 2024

I received my order ahead of schedule, and the product was exactly as described and what I was looking for

Date of experience: July 16, 2024
Wisconsin
1 review
0 helpful votes
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First time A/M user 😕
July 26, 2024

I ordered through the Magazine AM book,
Easy enough, all I'm saying is when I ordered the complete tire/ wheel package the skew numbers are not set together, understanding I can read but I ordered the kit using only 1 skew number when 2 is needed A/m should have seen the mistake made they only send the rims and no tire's but they also send value steams and no tires, they never contacted me about the mistake I made, so hadda order tires separately, and now absorbing the cost to mount and balance.🤷🏻‍which the package supply's if done ordered properly.

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Tied of spending my money where you can't get a deal
July 26, 2024
Updated review

You can spend Thousands on this site and never get a good deal on anything, no matter what code they give you. Spend $500 to get $50 off your next order but then you have to spend another $300 just to get the $50 off

Date of experience: July 16, 2024

I bought $1,000 worth of parts in the last month
March 4, 2023
Previous review

I bought $1,000 worth of parts in the last month. I have posted pics online and got a $10 coupon that expired after 2 days

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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For the beast
July 26, 2024

Satisfied with my order I received all my parts.took pictures before and after.

Date of experience: July 16, 2024
North Carolina
1 review
0 helpful votes
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I have went through 5 agents and 2 supervisors, noone has corrected the issue. 3 attempts to ship with errors, 2 times accounts were messed up. An for all the trouble (remind you I'm still waiting) all I got was 60 dollars of credits to the same company who can't ship me a package properly, and supervisor says all they can do is apologize. Terrible expierence I advise to order from anyone else...

Date of experience: July 16, 2024
Missouri
1 review
0 helpful votes
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Quick shipping, great product.
July 26, 2024

Order was shipped quickly, received a day after ordering. Product looked great and was great quality.

Date of experience: July 16, 2024
Florida
2 reviews
0 helpful votes
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Satisfied Customer
July 26, 2024

I'm just a girl with a muscle car that needed a skirt. I don't speak car parts but I tried it and the website so very user friendly. I found the skirt I thought would work but just to make sure I called customer service and the nice man confirmed that the skirt I wanted would work. It got to me fast and now my girl is looking beautiful with her black mini skirt! Lol

Date of experience: July 16, 2024
Washington
1 review
0 helpful votes
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Disappointed- for the first time
July 26, 2024

I was under the impression that I was going to get a military discount as stated during purchase. When I paid no discount- I voiced my concern but still nothing. I choose not to spend any further money with AmericanMuscle. And I will also encourage my veteran colleagues to not purchase from your company. Military service is totally disregarded on your behalf.

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Power Stop front brake pads
July 25, 2024

I was given much attention. On getting the right part

Date of experience: July 15, 2024
Utah
1 review
0 helpful votes
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After ordering a clutch, flywheel, slave cylinder/clutch release assembly and pilot bearing, the flywheel was almost three late getting shipped. After communicating with customer service via email several times with no reasonable solution I finally had to call and finally got an answer. Not the answer that I wanted to hear, but non the less an answer.

Date of experience: July 15, 2024
Missouri
1 review
0 helpful votes
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A process
July 25, 2024

I ordered my bama tuner on a Monday and it said free 1 day shipping. I paid a large amount for the product and waited till the next day. It didn't come so I checked the website again and it changed to 2 day free delivery and then said expected delivery Thursday which isn't 1 or 2 day shipping then when I got my package I didn't even get a bama tuner sticker but other than that I got what I wanted and it eventually got here even though it took longer than said

Date of experience: July 15, 2024