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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Ordered a front lip for a 2012 Mustang V6 coupe. When ordering after market body parts, I always wonder if they will fit. This fit perfectly and was relatively easy to install. However, the profile or thickness of the lip was slightly different in that it was slimmer by 1/2 inch so that you end up with more height clearance. The car, as anyone who owns one, sits low and is prone, if one is not careful, to any like speed bumps. So, in my opinion, the lower profile was a blessing. When installed on the car, this difference wasn't obvious.
2019 Mustang GT w/ performance pack with installed Roush Supercharger. Swapped out the Vacuum / Oil pressure gauge cluster for a Vacuum-Boost / Oil pressure cluster and it took about 10 minutes. Perfect fit and you looks stock! Plug and Play. Easy peazy!
Customer service verified that it was the correct part that I was looking for. Right on.
I was sent the wrong item. And then they said they would send the correct item. Never happened. Was given store credit on their error. I had to fight for a refund.
Great Experience. Easy to find what i needed it. Good prices.
One of the Sec 10 decklid decals did not fit correctly, glad I ordered two of them.
The second one I installed fit just right.
Not gonna bother sending it back for $15.
AM always has the parts I need for my 06 Mustang gt, AM is my first choice for aftermarket products.
Awesome always on time and correct parts customer service is always great
Quick service on time delivery good parts excellent customer service
Benjamin was great helping me get the rims I wanted! He took his time found tires and rims that I thought was sold out. I will definitely be order more mods from American Muscle! Great job
Arrives on time will shop again.
It's was good experience.
I'm satisfied with my product...
X-Treme Auto, Truck & Performance LLC ******* Gratiot Ave, Chesterfield, MI ******* *******129.
My exhaust sys was delivered to the above... installers address. I called today July 30th to confirm it being delivered to X-Treme Auto, Truck & Performance LLC and confirmed Yes they received it.
Extremely good, efficient, timely customer service per phone prior to placing my order and I do Thank You for the pleasant experience.
Larry helped me set up an account and place order. I had an excellent experience and be calling him again soon!
Quick and easy, quick shipping accurate description of product. Excellent price point.
Its been over a week and im still waiting on an in stock wheel to ship. Ive never had this be a problem and im very unsatisfied
Very easy to place the order quickly. Would like that you could search by item number.
But other than that all good.
I repeatedly tried getting on the site to shop and to pay but the site was not working right for some reason I was finally able to pay for my item but today after checking on my bank account for some reason there is also a charge for a SPORTUS site charged on my? I'm wondering if your site might be being hacked? The only purchase I made was from your company that day and nothing else! Just a heads up! I stopped that payment but not my purchase with your company
Love the overall aesthetic of these. I would say that if your taillights have been out before, it would be a good idea check the plastic wing nuts that hold this assembly in place and order replacements if yours are loose. The overall alignment rests on those being able to tighten appropriately.
Bought a set of open box headlights 7/10
Still haven't received 7/22. Apparently got returned to sender. Instead of sending me a new pair you wanna give me. Store credit that i did NOT ask for And a $20 discount on my next purchase. Why the $#*! would i make a next purchase when you cant even get this purchase right
Every interaction is beyond expectations! They are super responsive and every product is reprinted accurately
Extremely easy online purchase. My military service was not used because I didn't know I was able to use it,, no problem I will use iot next time. I have order things for my Mustang in the past, each time the process was user friendly and very professional. If you have a Mustang this is the place to shop.
American muscle is great I love their customer service and the variety of things available to buy
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

