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AmericanMuscle

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,318 reviews

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Arizona
2 reviews
0 helpful votes
Follow Edouard V.
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Ordered a front lip for a 2012 Mustang V6 coupe. When ordering after market body parts, I always wonder if they will fit. This fit perfectly and was relatively easy to install. However, the profile or thickness of the lip was slightly different in that it was slimmer by 1/2 inch so that you end up with more height clearance. The car, as anyone who owns one, sits low and is prone, if one is not careful, to any like speed bumps. So, in my opinion, the lower profile was a blessing. When installed on the car, this difference wasn't obvious.

Date of experience: July 24, 2024
Michigan
1 review
0 helpful votes
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2019 Mustang GT w/ performance pack with installed Roush Supercharger. Swapped out the Vacuum / Oil pressure gauge cluster for a Vacuum-Boost / Oil pressure cluster and it took about 10 minutes. Perfect fit and you looks stock! Plug and Play. Easy peazy!
Customer service verified that it was the correct part that I was looking for. Right on.

Date of experience: July 24, 2024
Alabama
1 review
0 helpful votes
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Terrible experience
August 3, 2024

I was sent the wrong item. And then they said they would send the correct item. Never happened. Was given store credit on their error. I had to fight for a refund.

Date of experience: July 23, 2024
Mexico
1 review
0 helpful votes
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Great. Recommend A+++++++
August 3, 2024

Great Experience. Easy to find what i needed it. Good prices.

Date of experience: July 23, 2024
Kansas
1 review
0 helpful votes
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10 days
August 3, 2024

It's been 10 days and still haven't got the part I ordered on 7/13. This will most likely be the last time I use American Muscle.

Date of experience: July 23, 2024
California
1 review
0 helpful votes
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Decklid decal
August 3, 2024
Updated review

One of the Sec 10 decklid decals did not fit correctly, glad I ordered two of them.
The second one I installed fit just right.
Not gonna bother sending it back for $15.

Date of experience: July 23, 2024

AM always has the parts I need for my 06 Mustang gt,...
July 27, 2024
Previous review

AM always has the parts I need for my 06 Mustang gt, AM is my first choice for aftermarket products.

Date of experience: July 16, 2024
Texas
1 review
0 helpful votes
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Always recommend
August 3, 2024
Updated review

Awesome always on time and correct parts customer service is always great

Date of experience: July 23, 2024

Awesome
July 3, 2024
Previous review

Quick service on time delivery good parts excellent customer service

Date of experience: June 22, 2024
California
1 review
0 helpful votes
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Thank you
August 2, 2024

Benjamin was great helping me get the rims I wanted! He took his time found tires and rims that I thought was sold out. I will definitely be order more mods from American Muscle! Great job

Date of experience: July 23, 2024
Alabama
1 review
0 helpful votes
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Excellent on time delivery...
August 2, 2024

Arrives on time will shop again.
It's was good experience.
I'm satisfied with my product...

Date of experience: July 23, 2024
Michigan
1 review
0 helpful votes
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X-Treme Auto, Truck & Performance LLC ******* Gratiot Ave, Chesterfield, MI ******* *******129.
My exhaust sys was delivered to the above... installers address. I called today July 30th to confirm it being delivered to X-Treme Auto, Truck & Performance LLC and confirmed Yes they received it.

Extremely good, efficient, timely customer service per phone prior to placing my order and I do Thank You for the pleasant experience.

Date of experience: July 23, 2024
Tennessee
1 review
0 helpful votes
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Great Customer Experience
August 2, 2024

Larry helped me set up an account and place order. I had an excellent experience and be calling him again soon!

Date of experience: July 23, 2024
Washington
3 reviews
0 helpful votes
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Excellent
August 2, 2024

Quick and easy, quick shipping accurate description of product. Excellent price point.

Date of experience: July 23, 2024
Michigan
1 review
0 helpful votes
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Slow shipping
August 2, 2024

Its been over a week and im still waiting on an in stock wheel to ship. Ive never had this be a problem and im very unsatisfied

Date of experience: July 22, 2024
Kentucky
1 review
0 helpful votes
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Very easy to place order
August 1, 2024

Very easy to place the order quickly. Would like that you could search by item number.
But other than that all good.

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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Coincidence?
August 1, 2024

I repeatedly tried getting on the site to shop and to pay but the site was not working right for some reason I was finally able to pay for my item but today after checking on my bank account for some reason there is also a charge for a SPORTUS site charged on my? I'm wondering if your site might be being hacked? The only purchase I made was from your company that day and nothing else! Just a heads up! I stopped that payment but not my purchase with your company

Date of experience: July 22, 2024
Virginia
1 review
0 helpful votes
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Great look, easy install.
August 1, 2024

Love the overall aesthetic of these. I would say that if your taillights have been out before, it would be a good idea check the plastic wing nuts that hold this assembly in place and order replacements if yours are loose. The overall alignment rests on those being able to tighten appropriately.

Date of experience: July 22, 2024
North Carolina
1 review
0 helpful votes
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Bought a set of open box headlights 7/10
Still haven't received 7/22. Apparently got returned to sender. Instead of sending me a new pair you wanna give me. Store credit that i did NOT ask for And a $20 discount on my next purchase. Why the $#*! would i make a next purchase when you cant even get this purchase right

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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AM to the rescue!
July 31, 2024

Every interaction is beyond expectations! They are super responsive and every product is reprinted accurately

Date of experience: July 21, 2024
Florida
1 review
0 helpful votes
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2001 Parts
July 31, 2024

Extremely easy online purchase. My military service was not used because I didn't know I was able to use it,, no problem I will use iot next time. I have order things for my Mustang in the past, each time the process was user friendly and very professional. If you have a Mustang this is the place to shop.

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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American muscle is great I love their customer service and the variety of things available to buy

Date of experience: July 21, 2024