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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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American muscle is great I love their customer service and the variety of things available to buy
Yet again I'm amazed at the customer support from American muscle. This is the second time I've ordered since purchasing my new hellcat. Mike D is has walked me through both orders and I couldn't be more satisfied. Thank you for having all the upgrades I could want, and the sales force to sell it.
Good selection, good pricing. Very happy with product. I will definitely be shopping here in the future.
American Muscle always has the cool stuff to make your mustang flex. Thanks A.M.
Purchased the SR caster camber plates. When they showed up, they were loosely put together for shipping. One of the lower plate studs had the nylock nut installed cross threaded. I tried to slowly back it off in order to not damage the stud threads but no luck strpped beyond usable. I needed to get the car driving so I didn't have time to send it back. So I used a die for a smaller thread size and got it installed. Don't know if this was an item that was purchased prior to me and someone cross threaded it and sent it back, or t
It was done at the factory. Be aware and watch what you purchase.
Other than that, they are a decent product.
Easy to work on website. It helps when there are assembly instructions which are not always available, but otherwise a positive experience.
Easy as pie to place order. Tires came quick and on schedule as promised.
Your pictures on the web site are misleading this is the second time I've ordered something and it turning out to be something different. I suggest photos of the product the way it is shipped not the way it looks on the car
Picture was not what I received. Not the product I wanted. Request a return and refund
It was a real smooth process of ordering and receiving goods.
Everything came within 5 days of ordering no shipping cost everything came without damage and as read in description when ordering
I ordered MMD V-Series Side Scoop Inserts and only one came in the box. I was supposed to receive two inserts. This is ridiculous. Order # 1-*******
I've never had a complaint about their sales or service. They are top notch
Got my packages a few days after ordering as per usual everything was packaged very well...love American Muscle.
It was great easy to navigate the site.
Will be ordering again most likely. Short time frame got here when needed over all pleasant
My last two orders from American Muscle have been nothing but a disaster. Most recently ordered a kit of half shafts, Order arrived with one half shaft (not two as listed) and was damaged upon arrival. Contacted American Muscle to get a replacement and they stated it would take up to a week for the return process plus additional days for shipping.
My first order placed with American Muscle was a 4" Cowl Hood for my 2015 Mustang Gt. I received a 3" cowl hood for a 2004 Mustang Gt and had to wait till I sent this one back to receive my replacement. (Took 6 weeks) again a shipping issue with American Muscle
I would not recommend AM to anyone as it seems they having serious shipping problems
They are fast on getting you your orders and not bad on the prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members