On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I use you guys for everything when it comes to my vehicle. I have used you for the last four muscle cars I have owned. Shipping is always quick and your website is very user friendly
Received the exhaust tips in a timely manner. They were not scratched or dented. They really pop on my Torred 2023 Challenger Scat Pack
Picked these up for my son for his 2002 mustang, he loves them, nice and bright
Took not long for it to arrive and in good shape and fits perfectly on my s550 v6 mustang
Came as it looked, had a nice experience can't wait to shop for more
Had to spend had to spend an extra $35 on tape that will actually stick to my window instead of the cheap 3M tape I received. Also received my louvers all scratched up on the inside. Only reason why it's a 2 star is because it looks cool.
The item came as described, came quickly and was the right tire.
Package came as expected in good order. Part was correct. Happy with the price
My experience with American muscle was excellent. Parts are always shipped and received fast and customer service great
My shopping experience was awesome and I had no problems with the process, I would definately shop American Muscle again.
Part came fast and looks great after the install. The install was fast and easy with the instructions provided. Top notch!
Received first order, but waiting on two more pieces; which were orders day or two after.
Quick service anxiously waiting for my items.
Install went well until I tried to install the MAF sensor. Sensor would not go into the slot. I tried to spin it 180 degrees and still wouldn't go in. The slot was not completely cut out for the sensor to slide in. When I called to ask if I was doing something wrong or had to cut the slot out myself I was told that I had to submit pictures for a return. I was told that I had to wait 3-4 business days to process. Since I was almost finished I decided to make sure everything else was correct. So I decided to install the heat shield. The hardware to attach was incorrect. Standard size fasteners for metric threaded holes. Unfortunately I am not going to go through another return process. I bought the correct fasteners from local hardware store. They worked perfectly. Then I had to reinstall my old CAI just to be able to drive to work. My first experience with American Muscle and most likely my last. Very disappointed with customer service I received and the return policy.
Nice and smooth. Quick to ship your item and keep you notified
Never received my order. I received a whole lot emails about my order, requesting reviews of my order. But I never received my actual order. I've replied to multiple emails and left many of these comments and it's been radio silence… where is my order?
Liked it ……………… ………. …. … …… … …. …. …. … …. …. …...:...
Good products and return policy American Muscle is popular with mopar replacement parts
Ordering was easy, though I think I messed up and ordered some decals that are not made for my vehicle. Guess I will see. Looking forward to receiving the items and putting them on my vehicle.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members