Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of AmericanMuscle

AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
How would you rate AmericanMuscle?
grey stargrey stargrey stargrey stargrey star

AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

Instant Feedback

35,302 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow adreian N.
Unfollow adreian N.
Share Review
Report Review

Easy part picking.
August 7, 2024

Good products and return policy American Muscle is popular with mopar replacement parts

Date of experience: July 28, 2024
New Hampshire
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Easy ordering
August 7, 2024

Ordering was easy, though I think I messed up and ordered some decals that are not made for my vehicle. Guess I will see. Looking forward to receiving the items and putting them on my vehicle.

Date of experience: July 28, 2024
New York
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Tires
August 7, 2024

Good serve. Would have been five if am didn't insist on 50 characters

Date of experience: July 28, 2024
Alabama
1 review
0 helpful votes
Follow Earnest V.
Unfollow Earnest V.
Share Review
Report Review

Exactly what I expected
August 7, 2024

I ordered one style brakes and rotors and that's exactly what I got all the way to the hardware

Date of experience: July 28, 2024
Indiana
1 review
0 helpful votes
Follow Kenneth H.
Unfollow Kenneth H.
Share Review
Report Review

Part return
August 7, 2024

I ordered the wrong part. I was treated with most repect, and told the procedures to return the item. Fast easy and quick. I received my refund propley.

Date of experience: July 28, 2024
Missouri
1 review
0 helpful votes
Follow Rob C.
Unfollow Rob C.
Share Review
Report Review

Satisfied
August 7, 2024

I ordered the smoked LED taillights. Product was at my shops doorstep in less than a week flat from the time I ordered which was awesome! Product seems like great quality and the lights connected seamlessly into my factory connectors. This made the install super easy and I had them installed in only about 2 hrs. Super happy with everything

Date of experience: July 28, 2024
Maine
3 reviews
0 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

On time
August 7, 2024

Good product delivery on time, good selection that match my vehicle

Date of experience: July 28, 2024
Kansas
2 reviews
0 helpful votes
Follow Eric K.
Unfollow Eric K.
Share Review
Report Review

Shocking
August 7, 2024

Ordered shocks and struts, they arrived in damaged/opened packages. Looks like everything was there.

Date of experience: July 28, 2024
South Carolina
1 review
0 helpful votes
Follow Angel B.
Unfollow Angel B.
Share Review
Report Review

Bad
August 7, 2024

Got shipped the wrong part. Was too small for my car. Sent it back

Date of experience: July 28, 2024
Louisiana
1 review
0 helpful votes
Follow Matthew O.
Unfollow Matthew O.
Share Review
Report Review

Perfect.
August 7, 2024

Easy ordering. Fast delivery. No damaged boxes or parts. Will buy more!

Date of experience: July 27, 2024
Canada
1 review
0 helpful votes
Follow Mike I.
Unfollow Mike I.
Share Review
Report Review

On my 88GT
August 7, 2024

It was hard to find the right parts AmericanMuscle made it easy. Only one thing won't send serten parts to me hopefully they can find a way thanks

Date of experience: July 27, 2024
Tennessee
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

American Muscle has great deals on wonderful products. The Powerstop 26 Strret Warrior slotted/drilled rotor and pad kit is the perfect option for my 2012 Camaro SS. They work and look awesome, and were shipped to me in a couple of days. I'm very happy with them!

Date of experience: July 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kris O.
Unfollow Kris O.
Share Review
Report Review

New exhaust
August 7, 2024

I ordered a new cat-back exhaust system for my 2024 Mustang GT. American Muscle made it simple and easy.

Date of experience: July 27, 2024
Washington
1 review
0 helpful votes
Follow Abraham S.
Unfollow Abraham S.
Share Review
Report Review

You get what you pay for
August 7, 2024

Relatively cheap price for a relatively cheap product. Looks good and gets the job done but as some as the other reviews say the product tends to come scratched and some of the paint work isn't the best.

Date of experience: July 27, 2024
California
1 review
0 helpful votes
Follow Joshua V.
Unfollow Joshua V.
Share Review
Report Review

Great Service
August 6, 2024

Prompt shipping with updates. Quality product delivered.

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
Follow Jeff N.
Unfollow Jeff N.
Share Review
Report Review

Shipping
August 6, 2024

Paid for 3 day shipping on 7-26 won't arrive until 8-1? Not 3 days!

Date of experience: July 27, 2024
California
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Share Review
Report Review

JLT CAI
August 6, 2024

I'm happy with AM for keeping me updated on my delivery. Got my package on time & I can't wait to install it!

Date of experience: July 27, 2024
California
1 review
0 helpful votes
Follow Cayden M.
Unfollow Cayden M.
Share Review
Report Review

My new wheels
August 6, 2024
Updated review

Package was late but when I got them I completely forgot about it because how nice these wheels are, they are very well packaged so there's no worries of your item being damaged. These wheels are BEAUTIFUL and I absolutely love them, I can't wait to get some tires for them.

Date of experience: July 27, 2024

It was difficult to get 4 wheels, it was hard to get...
July 30, 2024
Previous review

It was difficult to get 4 wheels, it was hard to get rears that are bigger than the fronts. Overall I thought it would be 680$ but somehow became 890$ VERY quick, I can't complain because this company is great and quality product is big money, so I'll just say I had a good time although it was a little confusing.

Date of experience: July 20, 2024
South Carolina
1 review
0 helpful votes
Follow Sylvester J.
Unfollow Sylvester J.
Share Review
Report Review

All ways dependable on delivering top quality parts.installation Videos are very helpful for DIY

Date of experience: July 27, 2024
Ohio
1 review
0 helpful votes
Follow Julie U.
Unfollow Julie U.
Share Review
Report Review

Fast delivery
August 6, 2024

Good quality 👌 parts. The part came in the mail atleast three days earlier than expected

Date of experience: July 27, 2024