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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Excellent communication and product was as described, the only drawback was the company does not ship to canada, I live close to the border so I drove to the usa and picked it up.
Fast ordering, solid payment plans, super efficient.
I had been looking at changing the stick shifting knob with an after market for some time when I saw a red one that would make the manual transmission a focal point of the interior. Very happy with the purchase and AM for providing great products and customer service.
I just placed an order online with American Muscle. The process was fluid and items are in stock. After order I received emails with the status of the order and from the delivery company. I have ordered before and had similar experience. The marketing approach is very good and personalized.
Paid for two K N filters got 1.So far no call from American Muscle.
They got the right parts for you. It's a good place to order from an they fit ur car really good
I been buying from AmericanMuscle for years now and as always great experience nothing to complain about good customer service. Looking forward to my new part I bought from them.
The part was scratched all over there was a huge hole in the box
Shipping was fast and the parts look good on my vehicle.
Will be coming back for more.
The only part thatdit my steering wheel is the bottom middle- non od the sides fit and the double sided tape that comes on it is very bad and not even sticky
It was a good experience
The huge concern is I am getting 4 to 5 emails per day, all different. Pain in the $#*!
Please leave me alone, maybe ONE per week
Perfect fit for my Mach E spoiler! It looks great — I don't know why Ford didn't think of it!
I found just what I needed, price was fair., delivery was on time. I'll be back for sure
Really a bad product, not as was desvribed, poor quality, had allot of self tapping holes for fuel rails and intake. It was a DORMAN. Customer service good and when I asked if it was a Dorman he said no. The box DORMAN, I returned it for a better quality from
Ford. Order spark plugs 2xs the price my bad, the shipment package was bad, came in individual boxes that were damaged. Still
Awaiting Egr modulator that still hasn't been shipped. Starting to get the feeling American Muscle is become lazy and un American muscle like. Looking a CJ PONY products, sorry guys, I need better.
Good stuff, good service, good customer support, good products with proper specifications detailed
Came in fast and was packaged well also gave me a shop I could go to and
Found the product I needed quick n easy! The install was fairly simple as well!
They help me get the parts for my car the I was looking for a while and the experience with the person the I spoke it was very helpful. Thanks
Great product and service happy overall would definitely spend again here
Arrived quickly, packaged well, nothing damaged, parts were as advertised - no notes. :)
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

