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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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35,313 reviews

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Canada
1 review
0 helpful votes
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Excellent communication and product was as described, the only drawback was the company does not ship to canada, I live close to the border so I drove to the usa and picked it up.

Date of experience: August 24, 2024
Oklahoma
1 review
0 helpful votes
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Good
September 3, 2024

…………………………………………………………………………………………………………………….good

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Quick & easy
September 3, 2024

Fast ordering, solid payment plans, super efficient.

Date of experience: August 24, 2024
Florida
1 review
0 helpful votes
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Shifting Away!
September 3, 2024
Updated review

I had been looking at changing the stick shifting knob with an after market for some time when I saw a red one that would make the manual transmission a focal point of the interior. Very happy with the purchase and AM for providing great products and customer service.

Date of experience: August 24, 2024

Great Ordering and Marketing
February 24, 2023
Previous review

I just placed an order online with American Muscle. The process was fluid and items are in stock. After order I received emails with the status of the order and from the delivery company. I have ordered before and had similar experience. The marketing approach is very good and personalized.

Date of experience: February 24, 2023
Florida
1 review
0 helpful votes
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I only got part of my order
September 3, 2024

Paid for two K N filters got 1.So far no call from American Muscle.

Date of experience: August 24, 2024
Oklahoma
1 review
0 helpful votes
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This good place to order from
September 3, 2024

They got the right parts for you. It's a good place to order from an they fit ur car really good

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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JLT cold air intake for 6.2 hellcat
September 3, 2024

I been buying from AmericanMuscle for years now and as always great experience nothing to complain about good customer service. Looking forward to my new part I bought from them.

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Poor
September 3, 2024

The part was scratched all over there was a huge hole in the box

Date of experience: August 23, 2024
North Carolina
1 review
0 helpful votes
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Good fit. Parts look great.
September 3, 2024
Updated review

Shipping was fast and the parts look good on my vehicle.
Will be coming back for more.

Date of experience: August 23, 2024

Addicting website
August 30, 2024
Previous review

Addicting website

Date of experience: August 20, 2024
Florida
2 reviews
0 helpful votes
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Doesn't fit
September 2, 2024
Updated review

The only part thatdit my steering wheel is the bottom middle- non od the sides fit and the double sided tape that comes on it is very bad and not even sticky

Date of experience: August 23, 2024

Very easy and simple
June 16, 2024
Previous review

Very easy and simple.

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
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It was a good experience

The huge concern is I am getting 4 to 5 emails per day, all different. Pain in the $#*!
Please leave me alone, maybe ONE per week

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Fast shipping, excellent product!
September 2, 2024

Perfect fit for my Mach E spoiler! It looks great — I don't know why Ford didn't think of it!

Date of experience: August 23, 2024
Pennsylvania
1 review
0 helpful votes
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Tuner
September 2, 2024

Not happy with the service after buying a bama tuner for the 17 gt i own

Date of experience: August 23, 2024
Louisiana
1 review
0 helpful votes
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Quality and convenient
September 2, 2024

I found just what I needed, price was fair., delivery was on time. I'll be back for sure

Date of experience: August 23, 2024
California
1 review
0 helpful votes
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2003 mustang gt intake manifold
September 1, 2024
Updated review

Really a bad product, not as was desvribed, poor quality, had allot of self tapping holes for fuel rails and intake. It was a DORMAN. Customer service good and when I asked if it was a Dorman he said no. The box DORMAN, I returned it for a better quality from
Ford. Order spark plugs 2xs the price my bad, the shipment package was bad, came in individual boxes that were damaged. Still
Awaiting Egr modulator that still hasn't been shipped. Starting to get the feeling American Muscle is become lazy and un American muscle like. Looking a CJ PONY products, sorry guys, I need better.

Date of experience: August 22, 2024

Good stuff, good service, good customer support, good...
August 22, 2024
Previous review

Good stuff, good service, good customer support, good products with proper specifications detailed

Date of experience: August 11, 2024
Oklahoma
1 review
0 helpful votes
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Struts for 2013 charger
September 1, 2024

Came in fast and was packaged well also gave me a shop I could go to and

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Gt500 Spoiler
September 1, 2024

Found the product I needed quick n easy! The install was fairly simple as well!

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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My challenger R/T
September 1, 2024

They help me get the parts for my car the I was looking for a while and the experience with the person the I spoke it was very helpful. Thanks

Date of experience: August 22, 2024
California
1 review
0 helpful votes
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Good overall experience and product
September 1, 2024

Great product and service happy overall would definitely spend again here

Date of experience: August 22, 2024
Missouri
1 review
0 helpful votes
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No complaints!
September 1, 2024

Arrived quickly, packaged well, nothing damaged, parts were as advertised - no notes. :)

Date of experience: August 22, 2024