AmericanBlindsReviews 906

Easy to install and fit great inside the window frame. Would purchase from American Blinds again.

Easy to order, and not difficult to install. Some instructions could have a little clearer.

Easy to use with help of Steve and
Abe... they took over with my exact interior opening. I love the fit...

Easy to look around online. I'm hoping the colors are accurate because I didn't have time to order samples. I needed to order before the sale ended.

Great place for quality blinds and service. I know that there are issues with metal products and that's what delayed delivery, but you know what there are worse events going on in the world and we did eventually receive our blinds and I know that American Blinds did the best they could under the circumstances as they always have in the past and so thank you.

Site Easy to navigate, free swatches.
Site was easy to navigate and liked free swatches

Great selection and price, easy to order, loved the color selection and custom sizing

No problem with ordering following their instructions.
Would like to have a clear plastic handle mounted in the center of the cordless blinds to help pull down or raise blinds. Currently use two hands to pull down blinds with my arthritic hands.

2nd time purchasing thru American Blinds. I know this experience will be as good as previous.

Second time buyer. Good product
One blind was wrong but it was replaced quickly

Great website! Easy to access information about requirements for inside mount, quality, and materials available and directions to measurement tips.

It was easy to order. The blinds arrived early and fit perfectly. They really look beautiful.

So I ordered blinds from American Blinds last year then tried to match them up this year with the other windows. They sent different material than the first time. Blamed it on a supplier (they dont make there own blinds). Then sent me an email saying they were sending replacements, then they just never sent the replacements saying they changed their mind. The blinds feel flimsy and cheap and I dont know who really makes them but it does say made in china all over every piece.

Ordered over $600 worth of blinds. Installed only to find the raising/lowering cords are too short. From floor to pull ring is 90". There is no way to reach the pull without a ladder. Called a rep. She told me that is how they are made. My only option was to donate this $600 blunder to goodwill and reorder. I have never heard of such poor customer service in my life. That kind of money isn't something I just throw away. She offered me no help, nothing of any resolution. It was no big deal to her. Did I want to reorder? What fool would buy from them again? Where is the warranty? There is none. Where is a guarantee? None. What kind of company operates in this manner? It is obvious the cords were cut too short. Yet I was offered nothing in a way of help. Poor workmanship. Poor quality, and even worse customer service. One set of blinds didn't even have a pull ring. She never even addressed this. Just tough out of luck. Well, tough for you too. The next order of over $1000 will go to your competition. I refuse to do business with people of this caliber who treat their repeat customers in such a manner. Shame on you? You cost me $600 once but my guarantee is, you won't do it a second time. Too many other places to do business with that will fix their own messes and make it right with good customers. Why would any company think cutting a cord two inches from the top of a blind be correct SOP. THIS is absurd. That puts the pull over 7" from the floor. Who can reach this? No one. But I am supposed to throw them out and reorder. Not today!

I ordered vertical blinds from American Blinds. They are absolutely the wrong color & not textured as I had ordered. I just spoke to a 2nd person in customer service and was told they could not be replaced.
Last week I spoke to a different person in customer service & was told to send pictures of the blinds. They said it was mostly likely a shipping error. Which it was.
I emailed pictures twice. Since I had no response, I called again today.
This company has customer service rep's who are uninformed or liars.
American Blinds has extremely poor service. I would not recommend them to anyone. 0 stars
I have a receipt of purchase, but don't know how to upload, order #*******

I have ordered from them in the past several times and am very happy with all of my purchases. Several of the blinds have stood the test of time. I would continue ordering from American Blinds.com.

Easy to follow website guides you through ordering process.

I always buy from American Blinds, easy to do and fast service! Everything was just as I ordered!

We tried to order 5 cellular blinds on the American Blinds website. Good price, just over $700. When it came to pay it would not accept a billing address different from the shipping address. We tried with 2 different credit cards. Just came back with an "invalid request" error. Called customer service. On hold about 10 min. They said they didn't deal with website issues and forwarded the call to design consultant. On hold another 10 min. At that point we gave up and ordered the blinds on Lowes website. Success.