Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of AmericanBlinds

AmericanBlinds

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AmericanBlinds?
grey stargrey stargrey stargrey stargrey star

AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
159
quality
655
This company does not typically respond to reviews

Instant Feedback

12,550 reviews

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
Follow Rhonda Q.
Unfollow Rhonda Q.
Share Review
Report Review

Quality priduct
April 11, 2022

Easy to order and install. Very satisfied with my experience..

Date of experience: April 11, 2022
California
1 review
0 helpful votes
Follow LeAnn H.
Unfollow LeAnn H.
Share Review
Report Review

Better than expected!
April 11, 2022

Easy process. Now I hope the color is similar to the online sample!

Date of experience: April 10, 2022
New York
1 review
0 helpful votes
Follow linda s.
Unfollow linda s.
Share Review
Report Review

We've outfitted the entire house with cellular blinds from American Blinds for over the past 10 yrs. Recently 2 of the original blinds we purchased started wearing down. The top down button up cords were getting frayed and breaking from years of use. No fault to the company or the manufacturer. When we inquired about ordering new blinds to replace them they told us that color we used was no longer in stock and sent us some sample colors. None of those would match so we were lost on what to do next. When we asked if there was some way to have them restrung they looked into it for us. What surprised us was that not only did they find a way to have them restrung but they did it for FREE and FREE shipping back to us. ( We did pay to ship to them) A reminder this was way past the warranty on these blinds. We were very impressed and will use them for all future window coverings!
HIGHLY RECOMMEND! EXCELLENT CUSTOMER SERVICE!

Date of experience: April 10, 2022
Ohio
1 review
0 helpful votes
Follow Anna T.
Unfollow Anna T.
Share Review
Report Review

Blinds
April 8, 2022

Super easy to order. Perfect dimensions. Beautiful!

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
Follow connie A.
Unfollow connie A.
Share Review
Report Review

Easy as pie
April 8, 2022

Easy! Have used your company for years Just make sure you double check your measurements and order. My blinds fit beautifully.

Date of experience: April 8, 2022
Michigan
1 review
0 helpful votes
Follow William X.
Unfollow William X.
Share Review
Report Review

Could not have been better
April 5, 2022

I ordered a rolling shade that was about 7-ft in wide, and 5-ft high. The shade needed to fit an inside mount, which means there was very little margin of error. I measured four times so that I was sure the shade was going to fit because I didn't want to have to deal with a return. The online ordering experience was very thorough, the process covered all the options that a non-expert person would need to consider. After the order, I received updates on the delivery status. The shade arrived, and was packaged in a tube that prevented any type of shipping damage. The directions to hang the shade were very clear, and to my satisfaction, the shade fit & functions perfectly, and does an amazing job of darkening the room.

Date of experience: April 5, 2022
Florida
1 review
0 helpful votes
Follow Monica U.
Unfollow Monica U.
Share Review
Report Review

GREAT PRODUCT
April 5, 2022

I RECEIVED THE ORDER AT THE ESTIMATED DATE; HOWEVER, THE ORDER WAS SHORT 6 PIECES AND BY THE TIME I RECEIVED THEM, MY HANDYMAN WASN'T COMING BACK TO INSTALL 6 PIECES SO I HAD TO FIGURE OUT HOW TO DO IT MYSELF AND CUT THEM A LITTLE ON THE BOTTOM.

Date of experience: April 5, 2022
Georgia
1 review
0 helpful votes
Follow Jodette K.
Unfollow Jodette K.
Share Review
Report Review

What a value!
April 4, 2022
Updated review

I chose the flat roman shade selection for three dining room windows, and they were perfect. Accurate sizing, great fabric, well packaged and the value was exceptional. They also came right on time. Very pleased and will order again!

Date of experience: April 4, 2022

Good selections and prices
March 30, 2022
Previous review

Good selections and prices. Easy to use website and free samples.

Date of experience: March 30, 2022
Missouri
1 review
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Share Review
Report Review

Great shades
April 4, 2022

Measuring and ordering was easy. Quick chat answered my questions prior to ordering. My samples arrived just in time, too!

Date of experience: April 4, 2022
Oregon
1 review
0 helpful votes
Follow Meredith D.
Unfollow Meredith D.
Share Review
Report Review

I like online shopping and have had past good products from AmericanBlinds ever since 2007. But there are changes in your designs, so my current order has these problems:

1. Your new plastic handles sag down making them hard to grasp at the windowsill. They also don't have a universal position option like the blinds in the past making them inconveniently placed for some of my windows... it's not ergonomic.
2. The lift/descend cords are now separated about 1/2 inch. Past blinds had those cords fed through the same hole. The separated design leads to lots of play left and right so the blinds are difficult to "park" at the same height/level. It doesn't look good and it takes more time to get the blind parked evenly.
3. The magnets buried under the plastic casing at the top-down bar are insufficiently strong to grasp the metal "button" of steel on the top rail for a secure and again LEVEL position.
4. The installation bracket for one blind had a manufacturing irregularity. Upon my phone call, Brian Davis agreed to send a replacement which has not arrived as yet.

Thanks for

Date of experience: March 31, 2022
Michigan
1 review
0 helpful votes
Follow Dennis N.
Unfollow Dennis N.
Share Review
Report Review

Great Products
March 30, 2022
Updated review

Never any problems! Great fit, great selection!
Easy installation!

Date of experience: March 30, 2022

Quality product
February 2, 2022
Previous review

Quality product

Date of experience: February 2, 2022
Georgia
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Great products
March 28, 2022

Great. So easy! I have purchased from you before and have always been satisfied.

Date of experience: March 28, 2022
South Carolina
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Good Experience
March 28, 2022

Quick & easy…ordered 2 blinds several months & I like them!

Date of experience: March 27, 2022
Arizona
1 review
0 helpful votes
Follow null W.
Unfollow null W.
Share Review
Report Review

Measuring instructions were very clear. Ordering online was easy. Shipping time was great. Delivery was on time. The shade went up amazingly easy. That makes for a pretty much perfect product. I will certainly tell others about American Blinds. Thank you for being a company that can be relied on to do what they say they will do!

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Share Review
Report Review

Order was perfect. No issues
March 22, 2022

Easy to use and easy to order and did not wait very long for them to arrive

Date of experience: March 22, 2022
California
1 review
0 helpful votes
Follow Ryan S.
Unfollow Ryan S.
Share Review
Report Review

No returns/refunds for sizing problems.
April 20, 2022

I ordered 4 windows worth of blinds, 3 of the 4 were perfect but one arrived with the height and width reversed. I spoke with a representative and they don't offer returns/refunds for size problems unless it was "designed". At no point in the ordering process was this made clear. I am not sure where the mistake was made but a refund minus shipping and handling would have been reasonable.

AmericanBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2022
SocialCare .. — AmericanBlinds Rep
over a year old

Hi Ryan. I am so sorry to hear the blinds did not arrive as you expected and there is a fit issue. I would love to look into this for you! Please send me an email to [email protected] with your order number. I am happy to help! I look forward to hearing back from you soon.-- Ava N

Pennsylvania
1 review
0 helpful votes
Follow Ronald H.
Unfollow Ronald H.
Share Review
Report Review

Very satisfied customer.
March 21, 2022

It was very easy following the instructions on how to take the measurements for the opening where the blinds were to be installed.

Date of experience: March 21, 2022
Colorado
1 review
0 helpful votes
Follow Lori X.
Unfollow Lori X.
Share Review
Report Review

Blinds for my transom window
March 17, 2022
Updated review

Great company, fits perfectly! Always use American Blinds for my window coverings.

Date of experience: March 16, 2022

This is the best blind company I've ever worked with
February 22, 2022
Previous review

This is the best blind company I've ever worked with.

Date of experience: February 21, 2022
Texas
1 review
0 helpful votes
Follow Jonathan P.
Unfollow Jonathan P.
Share Review
Report Review

Fast service
March 13, 2022
Updated review

A+. I have been dealing with you for several years now with my 20 unit apartments and only one problem that was fixed quickly. Thanks, Jon

Date of experience: March 12, 2022

I maintain a 20 unit apartment building and use your...
February 10, 2022
Previous review

I maintain a 20 unit apartment building and use your blinds all the time. Very happy with price and shipping speed. Thanks

Date of experience: February 9, 2022

Good as always
December 22, 2021
Previous review

Good as always

Date of experience: December 22, 2021
Georgia
2 reviews
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Share Review
Report Review

Always the right choice
March 10, 2022

I have ordered blinds from you for over 10 years. Every time I have been happy with the products I've received. Ordering is easy and the products are always as pictured.

Date of experience: March 9, 2022

From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States