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The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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Easy to follow site, purchase was easy. Arrived fairly quickly. Communicated delays.
Product was exactly as described
These blinds are fine, particularly for in inset mount.but the less expensive ones, at least, end up looking rather messy on the top. The brackets remain visible even with the extra clips and slats provided. As an architect I find the double slat look clunky so reduced it to one, but still, it's not a very clean look. That said, for the price, they are fine. I'd work on that top detail, however.
Clear options for good, basic blinds
Not sure if it the shade hardware that needs adjusting or just measurement is off. Still struggling ti get them up.
Great! Blinds are just spectacular! We order levolor faux wood blinds in walnut and they are doing a wonderful job beating the heat this summer. We couldn't be happier.
Your website is very easy to use and made ordering a very quick and easy process. Our blinds were delivered as promised and the quality is excellent. The measurements are exactly as requested.
Have ordered before and are very satisfied with our previous purchase. Perfect fit and color!
Have ordered before and are very satisfied with our previous purchase.
American Blinds is a great company to order custom window treatments. The quality of fabric and workmanship of window treatments is top notch. I'm a returning customer and I'm always pleased with my order and customer service I received.
I thaught it would be low quality if it showed up at all, I was impressed by the quality and speed of delivery.I will definitely order again and refer to my friends.
Easy ordering online and a great selection to choose from. Orders are filled quickly and easy to install. Great prices is an extra bonus.
One set of blinds had the wrong color tape.
A call to company said they don't make them in that color anymore, and was going to check with manufacturing to see what they could do.
Haven't heard anything since.
Also, I was sure I ordered top down- bottom up comb shades, cause I ordered them through a representative.
They came bottom up only,
The packing list shows bottom up, but I ordered them through a representative, so I didn't enter the order.
Of course there will be no proof without the conversation being recorded.
We ordered from American because our first experience was great.
This one was disappointing.
Only two of five blinds ordered were right.
Love the products, this was my third purchase…………………………..
Great website-easy to navigate and order. I'm a repeat customer for the bamboo blinds in Hatteras Camel-they look and function great!
Brackets did not work with our order. Company sent new ones expedited but a little frustrating as it still took a week to receive. Such a tiny difference in the look of both that they can be easily mistaken. Perhaps a more distinctive look would help.
Since the customer is able to select the type and color on the landing page, it would be nice if that would transfer over to the customization page, like the size does, instead of going through the whole list of types and colors again. Otherwise, great experience. I am a repeat buyer and will return again!
EASY TO USE WEBSITE, CLEAR INSTRUCTIONS, CART INFORMATION HELPFUL FOR DOUBLE CHECKING, GREAT SELECTIONS OF PRODUCTS AND TIMELY, COURTEOUS SERVICE. WOULD BUY FROM THEM AGAIN.
Easy to select, configure, and purchase. Nice discount! Customer service was friendly and helpful.
Great, very nice and easy to install, would definitely get more when need
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

