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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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After the overwhelming experience of euthanizing our 13 year old dog I needed to return her food. I didn't expect to return the food that we had opened and used. However they will not return canned food if the plastic on the out side of the case has been opened. I had a full case of food but because I removed the plastic packaging they won't return it! How ridiculous!
I've bought tons of stuff from amazon, starting soon after they opened. Their prices usually can't be beat unless you find a special sale somewhere else, but what really keeps me going back is their reliability and a true commitment to customer service. Of course I've had a few things go wrong, but Amazon is usually very quick to make it right, and if they don't, they WILL keep trying until they do, So many other businesses talk big about customer service. But that's just their euphemism for customer abuse.
Love Amazon everything I get from the site is good always on time
I am truly impressed with the service, speed, and quality of the products they carry.
Have been a loyal subscriber to Amazon for about 2 years...
Who does not like Amazon? You don't have to deal with schlepping around, traffic, wasted time finding parking, all that jazz... It's so easy and affordable. So maybe an item is a few bucks more than in a store, but it beats having to go get it.
HAVE NOT HAD ANY PROBLEMS WITH AMAZON, BUT I DID HAVE A PROBLEM WITH ONE OF THERE TARP SUPPLIERS! BUT IT WAS NOT AMAZON THEMSELVES. THEY ALWAYS SHIP ON TIME AND THE 2 DAY FREE SHIPPING IS VERY GOOD!
Every attempt to use Amazon has resulted in angry despair. You cannot ever get products sent outside the US. I have located the same companies direct, and no problem, go through Amazon... no way.
They never disappoint - love the fast shipping - and they stand behind their merchandise
They are a good place to shop prices for some things. But they do not treat their sellers well.
I've bought a ton of products on this store and I've never had any problems with them.
Love, love, love Amazon! They are always willing to help solve any issues. Fantastic customer service and delivery! I do nearly all my shopping at Amazon!
I have been shopping on Amazon.com for many years. So far... so good. I have never had a bad purchase or slow shipping. They are usually extremely fast in shipping and my items arrive in excellent condition.
Dont forget to carry your password and the buyers card which may be the internet banks info, debit card. Credit card. Find your choice at your comfortable home.
Despite the fact that there are many sites to shop online at, I find it convenient to browse through Amazon for the wide range of products from Textbooks, DVD to Mobile devices, Clothing, Shoes, Dental materials and equipment. Amazon is one site I recommend for your shipping needs. The A-Z guarantee and Amazon prime help cushions a lot. Thank you
Amazon has a ton of things for just browsing and easy navigation to and within whatever it is you decide you want to look at. Great overall site.
I have been using this site for shopping since 2008. Their products and offers always rocking. Thank you
Free apps for android, free books, kindle unlimited, cheaper books than competition. I love Amazon - including the Brazilian site. KUDOS!
I have to say it's more expensive than walmart.com
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