AmazonReviews 11,108

Our last 3 orders, within 2 months, with Amazon have been total disasters. We pay for prime shipping and our order was a month late even though they show it in stock.
The other 2 were Warehouse Deals. The first time I ordered a Polywood teal patio table. I received an ugly dark green rocking chair. Many emails and time wasted to resolve this to our satisfaction. Initially they offered free shipping... what? Already pay for that.
The 3rd order was a dark brown, nautical Polywood set for our condo in FL.(we do not live in FL) This was handled through freight shipping where they dump it in the parking lot so I had to pay a person to take it up to our condo and assemble it. BUT, they shipped a light colored, BAR HEIGHT set. Nothing like what I ordered! Useless to us. They will NOT replace it and tell me Warehouse Deals is a third party seller, trying to divert the blame. We can not disassemble it or waste more money and time paying another person to wait for a return pick up. STUCK AGAIN. Will not buy from them EVER AGAIN! Beware when you buy a so called WAREHOUSE DEAL, that you can waste your time, money, and in the end receive the poorest customer service on the face of this planet. Call centers in India. All that they do is apologize. Never a solution to the problem.

I probably hold the record for most purchases on Amazon. They almost always have what I am looking for at a good price. I no longer have to run from store to store dealing with traffic, crowds and uncaring store personnel. I love having my purchase delivered to my doorstep within a few days. I have had to return a few things over the years and have always received a quick refund. Amazon always gives me an opportunity to review my purchase. It is obvious Amazon cares about customer satisfaction and their vendors value their partnership with Amazon.

When using a mobile or tablet, you only receive a sub-set of the information you would normally receive when using a desktop. Because of this, Amason's FREE super Saver delivery option becomes difficult to see - this means even if your purchase qualifies for free postage, Amazon will automatically charge you for postage and add it to the total to pay.

Other sellers will zero postage costs automatically- Amazon DON'T - so watch out for this unwelcome increase, as it is very easy to overlook. Not only that, the delivery isn't any faster than if you selected the free option!

So I placed an order from Amazon, it was bedding for my granddaughter, when I received the package inside the box was the receipt from Walmart, this private seller ordered the bedding from Walmart and then Walmart sent it directly to me. The private seller charged me twice the amount along with a 12.95 shipping. When I contacted Amazon they say there is really nothing they can do to stop private sellers from over charging. To me it sounds as though anyone can use their site for theft by deception. I always thought Amazon was a legit site, but after this no more.

Amazon is a n ecommerse site that no one needs to review and mention. Its among the best online marketplace for all range of products from books to cell phones. They provide a very good service and value for money if you see the overall services offered by them.