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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Amazon Prime rules, I don't know how I ever did without it. Returns beyond easy, pricing fair. All I can say is, poor UPS man, I keep him busy thanks to Amazon.com
I'm a Prime member and Amazon is my "go to" for anything and everything! They HAVE everything, and usually at the lowest price! On the very rare occasion when there's a problem, replacement or refund is a snap. I LOVE AMAZON!
Never had a problem with the site or seller goods. Only one complaint: amazon should have sellers indicate the country they're shipping from.
I would like to say that every transaction on Amazon has been a great one, but that has not been the case. The thing is that the bad transactions have been properly taken care of by the company. They have the consumers interest at heart and they prove it time after time. In over 10 years, I have spent over $30,000.00 at Amazon.com and its all been money well spent. Last year I relocated to the Orient and have used Lazada.com and Aliexpress.com. Lazada does pretty good but they need to work on their shipping and delivery. Aliexpress is a joke and wouldn't trust them with my mother-in-laws dead cat. Hopefully more online sellers will study Amazon and try to emulate them.
My friend and my brother always buy from here just because of its amazing services and quality products... my brother ordered many things from here. Mobile phone, ipad, laptop. And every time amazon provide good offers and good services..
I've never been disappointed the products I've purchased through Amazon. Delivery is fast. I have no complaints.
I have been an Amazon shopper for years now. They consistently offer great prices, quality products, superior delivery and consistently above expected customer service. Just recently, I received 2 iPhone cases that are the wrong size through an error on my part. I emailed the seller explaining the situation and they replied the very next day. Not only are they sending me the correct size, but told me not to worry about returning the wrong sized ones. This is especially nice as the seller is from China so I would have had to deal with international shipping issues. This is just one of the many, many positive experiences I have had with Amazon. I highly RECCOMEND you give them a try if you haven't allready.
Scanning some good stuff here and bought a products that is truly amazing and eBook for addition.
I always receive exactly the description of what I order and in a timely matter.
Love Amazon
I can find anything I need on Amazon and the prices are fabulous. I've bought so many things through them and have never been disappointed.
Love it - very often stuff arrives even sooner than expected..
Nothing but good things to say about them. My go-to website for everything.
I've gotten all kinds of things from Amazon and totally trust them. I've gotten about ten Monster High dolls
Not always great when dealing with market place sellers but bearable compared to eBay who seem to have lost the plot
This is my go-to site. Always ships as promised. Never had a problem with any orders.
Amazon is far and away the best place to shop online for anything and everything you could ever want. With Prime I get free 2-day shipping that actually arrives in 2 days.
Really amazing experience with amazon. At office my colleague and me was surfing on this site and luckily found the mobile which i was looking for. Earlier i surfed in many sites but all the tym i found that the phone is out of stock but fortunately i got that on amazon. Even they delivered the mobile phone within a 2 days. Good services. Very happy with the services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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