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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I am a loyal amazon fan. When in doubt you can find on amazon and the 2 day free shipping has taken over my life. I dont even buy toilet paper anymore
I used to love Amazon but been having a lot of issues lately with 3rd party vendors. Had no idea there were 3rd party vendors, I did a search for items that would fit my vehicle and ordered accordingly only to find the item doesn't fit. Amazon didn't guarantee it and the vendor charged me shipping to return.
I have had nothing but the best experiences with Amazon. When I have had a problem, mostly by my making, they have been great about helping me out, and the amount of products, and services they have certainly does make life easier.
When they send me an e-mail to say things are (lets say) 65% off. Not true. I can go to my local store's here in Vernon & get it cheaper plus I don't have to pay shipping. Some things I have bought b/c it is convenient & you don't have to wait a few months to get item like AliExpress. That I like if I think what I am getting is good quality. Their essential oils seem a good price but not too sure if as good as Health Foot Store essential oils. :)
Amazon.com makes online buying very easy. It has become my go-to site whenever I intend to make an online purchase. I especially like the online reviews of products which help me in making my final selection along with pricing from multiple sellers.
No matter what I purchase, or how I choose to purchase it, I always check with Amazon for availability and price first. They NEVER let me down.
I am in love with Amazon. Great service, fast shipping with Amazon Prime. For these last years I have not had any negative issue with this leader of online shopping.
I have been addicted to Amazon since someone gave me a gift card. Their customer service is the best I have ever had and that is very important to me since I don't have very good luck! I have gotten Amazon prime and a credit card since. Its my favorite and only go-to for online shopping!
Knock on wood, I've never had a problem with Amazon. Everything I've ordered was what I ordered. Good communication, great service. I would recommend them.
I have been a member of Amazon and I must say that their items for sale are really priced a lot cheaper than a lot of these online sellers. I have bought a lot of items from Amazon and I would say that if you need to return the item for any reason, it is so easy to do so. I have never had any problems returning items from Amazon. I would definitely recommend Amazon to anyone.
Wonderful selections to choose from for nearly anything you can think of! So glad to be an Amazon shopper and an Amazon Prime member. Shopping is fun, checkout is easy and safe, and shipping is fast.
Every time i order from amazon all my items come on time and are always in perfect condition just like souq.com
I know that everyone uses Amazon, even I end up doing so. However, I wish I did not have to. Amazon has been the main contributor to the "Retail Armageddon." Sometimes I used to go to sites that seemed to carry exclusively, for example, lamps. When you peel back the layers of the site, however, you realize it is Amazon, setting up bogus sites. Amazon has no conscience. They used to sell even whale meat. When is enough?
Amazon so far has been the best of all online experiences. Congratulations to Jeff Bezos and the Amazonians.
Only one place I will recommend every one to buy online that is Amazon. Best quality product they will deliver. Awesome..
Here I bought what I need. Everything is very full. You can buy everything you need!
Here I bought what I need. Everything is very full You can buy everything you need!
Here I bought what I need. Everything is very full You can buy everything you need
Here you can find almost everything. Prices are a bit on the expensive side, especially with electronics devices and music. If you're and avid reader you can fin lots of books at a very cheap price! It's very easy to find good products at a good price.
You can find everything...
You can find anything, and prices are often competitive, a vast market to choose the best.
I find myself very well and I recommend it!
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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