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Allivet

3.3

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Allivet Reviews Summary

Allivet has a rating of 3.3 stars from 4,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.

service
177
value
165
shipping
168
quality
141
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South Carolina
1 review
0 helpful votes
Follow tom d.
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I need multiple meds for 4 dogs and they have everything I need at reasonable prices. They verify all prescriptions with my veterinarian.

Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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Love Allivet!
October 28, 2019

Great prices for our dogs' Heartgard and Comfortis. Fast shipping too, and it's always easy to get our refills. We haven't had to call in to speak with anyone in a long time, but when we do, their customer service/phone order staff is super helpful.

Date of experience: October 26, 2019
North Carolina
2 reviews
0 helpful votes
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This is a great website! Has all my prescriptions and so much cheaper than my Veterinarian's office. Easy to navigate once a made the print smaller. Customer service is great if you need to call or chat. Sends coupons to my email so I can save even more!

Date of experience: October 25, 2019
Georgia
1 review
0 helpful votes
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Turn around time from order placement to receiving order was great. Prices are very competitive. Website is very easy to navigate to place order and follow-up after order is placed is very helpful in letting you know status of order.

Date of experience: October 23, 2019
Colorado
1 review
0 helpful votes
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Allivet ships fast, and always has the lowest prices on pet food of any competitor out there. The food is always fresh and the orders are well packed.

Date of experience: October 22, 2019
Ohio
1 review
0 helpful votes
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I found this website while searching for medication for our dog. I'm happy I found it. Price for meds was cheaper, service was great and shipping was fast! Will be ordering from Allivet again. Thank You!

Date of experience: October 22, 2019
Georgia
3 reviews
0 helpful votes
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Just What I Needed
October 23, 2019

When my vet no longer carried the medication I need for my kidney stone prone dachshund, I scrambled to find another source. Not only did Allivet carry the medication, they also shipped it to me very quickly.

Date of experience: October 22, 2019
Kansas
1 review
0 helpful votes
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Previously I ordered direct from my vet and my average purchase was 170$ each time, however on Allivet I can get 2 months of supplies for 80. Definitely a step up in my opinion!

Date of experience: October 22, 2019
Pennsylvania
3 reviews
0 helpful votes
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Allivet saves me money on Brevecto. Easy to contact customer service and easy to communicate with. They stand by their products and seem to put the customer first.

Date of experience: October 22, 2019
North Carolina
1 review
0 helpful votes
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Easy and quick
October 23, 2019

I've ordered a number of prescriptions for two of my dogs from here and the prices are great, the website is easy to use, and the products come quickly. I've been very pleased.

Date of experience: October 22, 2019
New Jersey
1 review
0 helpful votes
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Dog medications
October 23, 2019

I have used Alivet for the past 5 years. They have excellent customer service. The experience online is quick and easy. I love the quick delivery. Never any problems and the products are top of the line.

Date of experience: October 22, 2019
Minnesota
2 reviews
0 helpful votes
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Haven't received my order yet so I can't yet comment on the product. I have no fear that the order won't be right.

Date of experience: October 21, 2019
California
1 review
0 helpful votes
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I have used Alivet for over 1 year Consistent good service, competitive prices. Have used promo code for discount with success. Free shipping Mary Anne S

Date of experience: October 21, 2019
Florida
1 review
0 helpful votes
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Great Customer Service!
October 22, 2019

Never ordered meds before online, but needed ongoing meds at a cost-effective price. Always a good coupon available and love the free rewards program benefit. Shipping was quick. I learned they contacted my vet next day for script approval and I received the meds in a few days.

Date of experience: October 20, 2019
Georgia
1 review
1 helpful vote
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I have two dogs with different dose of Bravecto and mailed in script. They claimed to only receive one and would fill that. I called customer service and they had no idea what was going on. The rep told me they will send over fax to vet and once received they would fill. I called my vet to verify and yes they approved the fax and sent back. In the meantime I received email stating larger dose was shipped. I replied back asking where second medication was: no reply. Called back next day and still no medication and no script. Sending another script again to vet and verified they received it. Being a Saturday the pharmacy is closed until Monday so my dog will be over due for her medication. The customer service is a $#*! show and the rep seems to have no clue and departments do not communicate. Oh and the rep charged wrong amount to credit card. This is the first and last time I will use this company. Beware!

Allivet attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2019
Lawrence S. — Allivet Rep
over a year old

Hi Mark,

I'm sorry to see that you had issues with your order. Can you please email us with your order ID so that we can get you taken care of?

Tennessee
1 review
0 helpful votes
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Easy to use
October 17, 2019

Great location to find all prescriptions for your pet at a lower cost than the vet office. Love the fact that they automatically send you your next medication so you don't have to worry about it.

Date of experience: October 16, 2019
Puerto Rico
1 review
0 helpful votes
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Easy order
October 17, 2019

Good medicine and great service! You have a customer for life. My pet is doing very well after taking medicine.

Date of experience: October 16, 2019
Michigan
1 review
0 helpful votes
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Easy process
October 17, 2019

They are easy to work with... no hassles and they work with your Vet to save you time and hassle.
Great customer care!

Date of experience: October 16, 2019
Texas
1 review
0 helpful votes
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Promo code
October 11, 2019

I received an email saying to use promo code stocks on my next order. When I put that code in it would not take, said invalid or expired. Very disappointed, I may chose a different pharmacy next time.

Allivet attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2019
Lawrence S. — Allivet Rep
over a year old

Hi Misty. We are so sorry if a code didn't work. Can you please email [email protected] so that we can take care of you?

Florida
1 review
0 helpful votes
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Scripts
October 9, 2019

Awesome service. Great prices. They keep you updated on your orders. I always look here when my vet suggest to keep my furbabies on meds for long term.

Date of experience: October 9, 2019

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States