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Allivet has a rating of 3 stars from 4,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
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Haven't received or tried product yet but customer service was quick to help me with my order. Price was better then anywhere else I could find. Hopefully it arrives on time.
So easy to re-order and with a reminder when medications are due. Safe site and live the prices. Also they call the Doctors for you.
This was easy, straight forward and less expensive. My poodle will be receiving the medication she needs to feel better!
Allivet is fabulous! Ease of ordering and customer service so helpful. I wish I had known about this earlier but I am telling everyone about this company as Allivet is simply the best! Thank you for all you do!
I have used this company before and came back again to get my pet meds. They seem to do a good job quickly and efficiently. I anticipate this time will be the same.
This service is so much help. Makes getting my fur babies meds so much easier. And the price is always reasonable. I am disabled and it helps me alot to have the meds delivered.
Excellent service and communication update with vet as well as the pet owner! I have never had an issue. Thanks
Couldn't be quicker or easier and extremely reasonable - price wise. I will continue to use them for my pets' needs.
Always able to quickly order my Golden's Trifexis with ease and generally under budget compared to other vet pharmacies.
Could not be happier with my experiences with Allivet - they have been incredibly helpful and have the best prices for needed meds. I am sad to see others advise against using them - in 4 years as a customer I have never had a bad experience.
I thought I was on auto-renew. Evidently not. Computer was in shop, had to re-order, so now my old dog will be in pain for a few days, until I can get medication from vet.
Easy to order. Helpful guides for navigating all the pet med options. Manageable pricing. Would buy again.
Allivet has most everything you need for any pet. But when it comes to prescriptions for flea and tick for pets they cannot be beat on price.
Ordering meds for our cat is fast and easy. Price is right.
I reorder these medicine on a regular basis
After 14 days my order still had not shipped. Waited 22 minutes on hold and never talked to anyone. Called back, waited 15 minutes before someone picked up. This was after I sent daily emails for the past 4 days and go the run around... 'oh our warehouse was out...' ' oh we had trouble getting this one Rx from your vet approved' blah blah blah i don't care. CRAPPY CUSTOMER SERVICE. SAVE YOURSELF THE HEADACHE AND BUY ELSEWHERE
This website is easy to use. I found what I wanted quickly. I wish it would have free shipping after $29.
My medicine for my dog was supposed to arrive Saturday but it is bouncing around in the USPS system with no clear answer from USPS when in will be routed correctly. I tried to get ahold of Allivet through email with no response so I called their CS line and told them what is going on. They tried to tell me that everything looks like it is processing right so I told them to run the tracking and they will see this is not the case. I told them I need these meds ASAP and asked to have one overnighted they told me they couldn't do that I have to wait at least two more days. When you are dealing with meds I feel like as a company they should have more of a sense of urgency to help when issues arise. Unfortunately they are the only place I can find this particular med but their CS is the worst. She pushed me off the phone with you just have to wait. If you can go elsewhere do it!
Cancelled order and they never released hold on my money. They state that they do not take money until order is confirmed. Well here it is three days later I called them to ask why my money hasn't been released. They stated they did its my banks fault. Well guess what, i called my bank and they stated the hold has not been released, therefore they cant do anything. How can i trust a company that wont release a measly $60. God knows if the medication they send is real
Just ordered first time so a little early for a review... guess we will see! Vetoryl is expensive as heck!
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to [email protected] and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.

