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Allivet

3.0

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Allivet Reviews Summary

Allivet has a rating of 3 stars from 4,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.

service
177
value
165
shipping
168
returns
70
quality
141
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Washington
1 review
1 helpful vote
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Haven't received or tried product yet but customer service was quick to help me with my order. Price was better then anywhere else I could find. Hopefully it arrives on time.

Date of experience: February 28, 2020
California
1 review
0 helpful votes
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Pets medication
February 27, 2020

So easy to re-order and with a reminder when medications are due. Safe site and live the prices. Also they call the Doctors for you.

Date of experience: February 26, 2020
Colorado
2 reviews
0 helpful votes
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First Timer
February 20, 2020

This was easy, straight forward and less expensive. My poodle will be receiving the medication she needs to feel better!

Date of experience: February 19, 2020
Missouri
1 review
0 helpful votes
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Meds
February 17, 2020

Allivet is fabulous! Ease of ordering and customer service so helpful. I wish I had known about this earlier but I am telling everyone about this company as Allivet is simply the best! Thank you for all you do!

Date of experience: February 16, 2020
New York
1 review
0 helpful votes
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Fur buddy
February 17, 2020

I have used this company before and came back again to get my pet meds. They seem to do a good job quickly and efficiently. I anticipate this time will be the same.

Date of experience: February 16, 2020
Texas
1 review
0 helpful votes
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This service is so much help. Makes getting my fur babies meds so much easier. And the price is always reasonable. I am disabled and it helps me alot to have the meds delivered.

Date of experience: February 15, 2020
Florida
1 review
0 helpful votes
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Dependable
February 17, 2020

Excellent service and communication update with vet as well as the pet owner! I have never had an issue. Thanks

Date of experience: February 15, 2020
Missouri
1 review
0 helpful votes
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Bella meds
February 15, 2020

Couldn't be quicker or easier and extremely reasonable - price wise. I will continue to use them for my pets' needs.

Date of experience: February 14, 2020
Florida
1 review
0 helpful votes
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Easy and Efficient
February 12, 2020

Always able to quickly order my Golden's Trifexis with ease and generally under budget compared to other vet pharmacies.

Date of experience: February 11, 2020
New Jersey
1 review
1 helpful vote
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Could not be happier with my experiences with Allivet - they have been incredibly helpful and have the best prices for needed meds. I am sad to see others advise against using them - in 4 years as a customer I have never had a bad experience.

Date of experience: February 10, 2020
Washington
2 reviews
1 helpful vote
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I thought I was on auto-renew. Evidently not. Computer was in shop, had to re-order, so now my old dog will be in pain for a few days, until I can get medication from vet.

Allivet attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Massachusetts
1 review
0 helpful votes
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Easy to order. Helpful guides for navigating all the pet med options. Manageable pricing. Would buy again.

Date of experience: February 7, 2020
Georgia
2 reviews
2 helpful votes
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Allivet has most everything you need for any pet. But when it comes to prescriptions for flea and tick for pets they cannot be beat on price.

Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Fast and Easy
January 29, 2020

Ordering meds for our cat is fast and easy. Price is right.
I reorder these medicine on a regular basis

Date of experience: January 28, 2020
Texas
1 review
17 helpful votes
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DO NOT USE!
February 27, 2020

After 14 days my order still had not shipped. Waited 22 minutes on hold and never talked to anyone. Called back, waited 15 minutes before someone picked up. This was after I sent daily emails for the past 4 days and go the run around... 'oh our warehouse was out...' ' oh we had trouble getting this one Rx from your vet approved' blah blah blah i don't care. CRAPPY CUSTOMER SERVICE. SAVE YOURSELF THE HEADACHE AND BUY ELSEWHERE

Allivet attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Texas
1 review
0 helpful votes
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Discount
January 27, 2020

Please give senior/handicap/military discount. Pleased with their products. This company has furnished very good products.

Date of experience: January 26, 2020
Georgia
1 review
0 helpful votes
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This website is easy to use. I found what I wanted quickly. I wish it would have free shipping after $29.

Date of experience: January 23, 2020
Pennsylvania
1 review
3 helpful votes
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Poor customer service
February 21, 2020

My medicine for my dog was supposed to arrive Saturday but it is bouncing around in the USPS system with no clear answer from USPS when in will be routed correctly. I tried to get ahold of Allivet through email with no response so I called their CS line and told them what is going on. They tried to tell me that everything looks like it is processing right so I told them to run the tracking and they will see this is not the case. I told them I need these meds ASAP and asked to have one overnighted they told me they couldn't do that I have to wait at least two more days. When you are dealing with meds I feel like as a company they should have more of a sense of urgency to help when issues arise. Unfortunately they are the only place I can find this particular med but their CS is the worst. She pushed me off the phone with you just have to wait. If you can go elsewhere do it!

Allivet attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
New York
1 review
16 helpful votes
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Money hungry
February 21, 2020

Cancelled order and they never released hold on my money. They state that they do not take money until order is confirmed. Well here it is three days later I called them to ask why my money hasn't been released. They stated they did its my banks fault. Well guess what, i called my bank and they stated the hold has not been released, therefore they cant do anything. How can i trust a company that wont release a measly $60. God knows if the medication they send is real

Allivet attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
Colorado
2 reviews
0 helpful votes
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Just ordered first time so a little early for a review... guess we will see! Vetoryl is expensive as heck!

Date of experience: January 21, 2020

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States