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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Smooth transaction. Easily found what I was looking for. Good experience.
When I try to see if a book is also available in hardback or signed by the author, the website forces me to reverse in order to return to the main listing. Wasted time accrues.
Alibris has found me books long out of print, author-signed books, photographic folios, and scientific research advances in genetics. Alibris has ALWAYS been pleasant and effective as a website experience and reliable deliverer of my favorites.
I had looked everywhere for this book without success. But when I found Alibris, I searched the site and found the book I wanted immediately and at a great price! It shipped quickly and arrived in very good condition.
What a great experience! I'll definitely be back!
I looked up a book I wanted and then I bought it. User interface is easy. I recommend an advanced search option. In an ideal world you could look at the table of contents of books.
I had found books that I was happy with and had them in my cart. My password didn't work and I had to reset it. Once I did that, my cart was cleared and the inexpensive books I had found were no longer available, so I had to find more expensive versions. It's possible they were sold in the interim, but I think that more likely they were assigned to my no-longer-accessible when-I-wasn't-yet-logged-in cart and will sit there until it times out. Clearing my cart and then having the things in my cart be inaccessible is a pretty frustrating way to treat a customer.
Also, forcing me to allow my feedback to be published on public websites is very off-putting. I would far rather address this problem privately with you and let you improve your process. It was 2 stars until your feedback box refused to let me submit feedback without making it public.
Love alibris. We have never had a problem. Easy ordering! Great service.
I love alibris for my book club orders as well as just reading books.
I ordered one book from Alibris. All is fine with Alibris but the US Postal Service sent the book around several states (even past my town!) for three weeks before delivering it! The book went past my town to western North Dakota then back past my town east to Wisconsin before going to northern North Dakota for a brief time. Finally reached my mailbox! Thank goodness for a tracking number that proved the order existed! None of that is in Alibris's control. The package was clearly labeled and addressed properly. Shame on the US Postal "Service"!
All Praises and Revelation 20:12 2 Corinthians 5:10 fast no nonsense transaction for deep scripture research into the 12 Tribes of Israel Birthright Heritage Covenant Judgement and Eternal Life Gateway
I'm astounded that the shipping costs are frequently more than the item.
I was seeking a specific play script for an audition. Alibris had the best price. The play was delivered quickly and in good condition.
Fast service and delivery of requested materials. What more do you want from a online bookstore!
I wish there was a simpler way to search books in my wish list from one seller instead of across the full range. Shipping fees make me conscious about climate impact. That said, I love this site, love the discoveries embedded.
My shopping experience was very quick and easy. Alibris has the best price for the book I was looking for. Literally $80+ cheaper than another company!
Always love Alibris! It's my go-to.
My only complaint: You MUST insist that your sellers disclose whether hardcover books have a dust jacket included or not - ALWAYS. No excuses." Most sellers do not disclose this. So, I write them, and I get replies like, "I don't know."
And I think, "This is a $200 book. $#*!, go look!"
That carelessness is unacceptable to us serious collectors, and the only marr on Alibris, and everyone talks about it. Thanks.
Amazing love your books, keep the coupons but for lower amounts
Always an easy and great experience shopping at Alibris! The selection and choices can't be beat!
Easy to use. Found what I was hoping to find. I prefer to keep this short.
It was great but I initially let the charge go through and then noticed my credit card number was an old one. So I reordered the book with my new card number. So now it appears that both orders went through. Any chance order #******* can be cancelled?
Alibris has always been my go to, to purchase hard to find books!
Many topics and current selections not only academic but popular and practical books and resources as well
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

