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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordered a workbook as "New", but it was missing the tear-out card necessary to use the book, and also it looks like the answers in the book were erased (you can still faintly see them).
Site was very helpful to renewing service to me, as it had been sometime since I used it and it was very easy to use the site-thank you
This title is exactly what I was looking for! And finding it on your website was a breeze of cold fresh air! Thank you Alibris!
The shipping was quick and the packaging protected the items. I appreciate you all very much. And thank you for having an old friend and a new one. I will keep you in mind when I order again! Thank you Alibris. :)
It's simple, I find the book I'm looking for, order it and it arrives exactly as described. If you need an out of print book or a good used version of what ever title you're looking for, without spending a lot of $, you can't go wrong with Alibis. This wasn't my first purchase through them and it certainly won't be my last.
I am in 3 book clubs and always prefer to find secondhand books. It was easy to find the book I was looking for and the price was good. The book is in perfect condition.
Alibris, abebooks, and lincolnoutofprint are as complete as it can possibly for selling books, ebay and the library of congress website finish it for me.
Amazing Prices and Selections! I couldn't believe you had the books that I needed to study my city exam and the prices were phenomenal. I'm extremely pleased.
I would prefer to be able to use multiple cards to pay, so that a prepaid gift card could be used in addition to a regular payment card
I love the prices, the selection, and the way where the book is coming from is clearly displayed. The inly thing I wish this site had is pics from the back of the books!
It's odd on PayPal you only show the cost of the book but do not include the cost of shipping in the message even though it is charged when when the order was complete
Site would not allow me to complete order within coupon time frame. I completed order later, loosing discount. Felt like a bait and switch.
I love the selection and prices. The reason for only 3 stars is the books that add up for free shipping are not apparent. I never saw one and I wasted quite a bit of time searching for them
First of all, I like to know shipping upfront. Secondly, website seems to be balky - it took three tries to order. Didn't want to take my Paypal, lead me to Search instead of checkout. Other glitches.
A book I wanted was listed in good condition at a good price. Ordered through Alibris, arrived in good condition as expected.
I really like the website, the descriptions are accurate. I've bought first editions for reasonable prices. Shipping is fairly priced. A wonderful experience everytime.
The prices for the four books were just $2 or $3 each. However, the across-the-board shipping charge of $4.99 for each added $20 to the order price. Unfortunately, the shipping charge is not revealed until checkout time. The books did arrive well-packaged, and in as new condition.
It's quick and easy to find low-cost books here. The cost of shipping the two books I bought (from two different vendors) was about 75% of the cost of the books themselves! If I could get free shipping, I would be ecstatic!
You pulled a bait and switch on the shipping. Before I pushed place the order, it said it would be around $9 but after I placed the order, it posted $34.98 for shipping. May I please cancel this order?
Shipping & Delivery were very slow considering the cost they charge. Took almost 12 days to be delivered. An extra day because they turned it over to the USPS
Shopping was okay but when they cancelled my first order because it was already sold, that's not okay. Update your listings more frequently!
Book info disappeared when I put it in my cart. That is probably SOP but I mistakenly thought it was no longer available. Perhaps you could clarify?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

