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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,017
value
12,441
shipping
12,431
quality
12,425
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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I messed up my billing address but I was able to go back and fix it. Thanks for letting me be able to do this. I had left the Billing as same as shipping box checked and I hadn't noticed before I clicked to buy it.

Date of experience: October 12, 2025
Washington
1 review
0 helpful votes
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Great customer service
October 22, 2025
Updated review

I order this book and after a few days, Alibris contacted me to let me know that something happened and the book was no longer available. They offered me a refund or a replacement. I needed the book for my collection, so I chose a replacement. They showed me several other copies and I got to choose what I wanted. The service was great and excellent communication. The website/my account is easy to navigate, which I appreciate as well. I have bought books from Alibris through the years and recommend from other shopping sites and always service is of great quality

Date of experience: October 9, 2025

Fast and securre, which is what matters these days!
September 30, 2025
Previous review

Fast and securre, which is what matters these days! Alibris never disappoints. Great store. I found the book I needed in new condition and official publisher. There are tons of stores out there but this one never fails!

Date of experience: September 20, 2025
Oregon
1 review
0 helpful votes
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Good selection, bad shipping
October 22, 2025

The selection and base prices of books are amazing, but not being able to see shipping costs until checkout is super frustrating. The shipping costs doubled the price of my order.

Date of experience: October 12, 2025
Michigan
1 review
0 helpful votes
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Very quick and easy shopping experience! Was able to search by ISBN for the exact book I was looking for! Ended up finding some great deals on other books I (OF COURSE) had to have!

Date of experience: October 12, 2025
Texas
1 review
0 helpful votes
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Great Selection, Superior Sellers!
October 22, 2025

Great Selection, Superior Sellers! Alibris was the first online bookseller I used, probably before the monopoly if you get my drift!

Date of experience: October 11, 2025
Missouri
1 review
0 helpful votes
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Amazing
October 22, 2025
Updated review

Couldn't find the movie I was looking for anywhere until I came upon Alibris. Got my movie in excellent condition and on time.

Date of experience: September 29, 2025

Quick and easy process
September 30, 2025
Previous review

Quick and easy process. They have a great selection of products.

Date of experience: September 20, 2025
New York
1 review
0 helpful votes
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I'm uncomfortable with Alibris' policy for keeping customers' credit card information after an order. Someday Alibris will be attacked by hackers seeking customers personal information. I never allow other online shops like Amazon, Etsy or Walmart to store my credit card information. I have no way to remove my credit card number from your database.

Date of experience: October 11, 2025
New York
1 review
0 helpful votes
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Generally good
October 22, 2025

Generally good. However, IMO, reviewing the ship-to address should be a SYSTEMATIC PART of the checkout process. Recently, I sent my order to the wrong address because it was the unchanged default address from a prior order. This was not obvious as I went thru checkout. So out it went to the wrong place. (Even tho I tried to revise the order immediately, it was already too late.) There should be a safeguard for this in checkout.

Date of experience: October 11, 2025
California
1 review
0 helpful votes
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The shipping is a high deterrent to ordering more items. The free books have a higher price point so its a battle to decide which way to go. Seniors are most of your clients and I wish we had a discount. SS limits what we can afford as cost of living never goes down and reading books is what keeps us sane.

Date of experience: October 11, 2025
California
1 review
0 helpful votes
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This shopping experience has been good. Found the hardback copy that I was looking for... the checkout process was simple to understand and easy to check out.

Date of experience: October 11, 2025
New Jersey
1 review
0 helpful votes
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So far I have bought a CD; the condition was very good/better and while the CD has no issues, the box came basically broken. There was a crack on the bottom and I barely messed with it and it disconnected the two sides of the CD case. I can't complain much, it was only a few bucks so I feel that you get what you pay for. Could've occurred during shipping or whatever, but again the CD is completely fine, just would've liked a case that stays together

Date of experience: October 11, 2025
Virginia
1 review
0 helpful votes
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Easy easy easy easy easy easy easy easy easy easy easy easy easy

Date of experience: October 11, 2025
Texas
1 review
0 helpful votes
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Finding Old Friends
October 21, 2025

I check Alibris often for books I had as a child and books I remember being in my parents' library. I am always so happy to find the editions I remember.

Date of experience: October 11, 2025
Colorado
1 review
0 helpful votes
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I have shopped Alibris for years
October 21, 2025

II have always had excellent service from Alibris and will be a constant customer. Their after sales service and customer care are excellent

Date of experience: October 11, 2025
Washington
1 review
0 helpful votes
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Worth the wait
October 21, 2025

I was able to find my text book on Alibris for less than five dollars! It was at least 95 to buy it new. I live in Alaska, so it took about 3 weeks to get here, which was the only drawback. In the end, I was happy to just have the text book!

Date of experience: October 10, 2025
Texas
1 review
0 helpful votes
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I found the book I was looking for at a reasonable price, shipping wasn't bad, AND there was a coupon code on the website to sweeten the deal even more.

Date of experience: October 10, 2025
Texas
1 review
0 helpful votes
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Once I got to the cart, only 1 book showed me the book condition. If I went back to shop again, I lost items in cart & had to start over.
Thanks for asking!

Date of experience: October 10, 2025
Georgia
1 review
0 helpful votes
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Great Prices
October 20, 2025
Updated review

Books were at great prices, but watch out for shipping prices, some places are overcharging and some places don't combine shipping so if you buy 10 books from them they charge you 10 shipping charges. Ridiculous!

Date of experience: October 10, 2025

Sellers should combine Shipping charges
September 28, 2025
Previous review

Sellers should combine Shipping charges. Ridiculous to pay individual shipping charges from the same seller.

Date of experience: September 18, 2025
Pennsylvania
1 review
0 helpful votes
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I have been purchasing books thru Alibris for years and have nothing but good experiences, plus the pricing is always reasonable!

Date of experience: October 10, 2025
Texas
1 review
0 helpful votes
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I received a book which was not the title I ordered, error on the sellers part. When I requested they send me the correct book they said I would need to pay postage to return the book they sent me in error - not my error but theirs!

Date of experience: October 10, 2025